Big Tom’s Backyard Grill & Bar

$ • American, Wraps

Hours:
88 Mouse Creek Rd NW, Cleveland
(423) 790-7391

Ratings

Take-Out/Delivery Options

Tips

Recent Reviews

Well, dont really know, got there on a Sunday, around 1500 & was told they were closing at 1500 on NFL Sunday, so we were turned away & gave our business to Applebee's...lol ok , got a reply from ownership on 11/14/20 & his explanation was understandable but me as a business owner, would staff non family employees on that day for the revenue but thats just me...

Oh my goodness!!!! This place should not have one bad review, it is amazing! The customer service blew my mind. We had the pleasure of meeting and talking to 3 employees, all super sweet ladies and very knowledgeable of the menu. The food then was yummmmmy! What a good meal! We went for lunch and grabbed the sandwiches (pictured), and had a great home town vibe in this place. Very family centered and truly wanted to please the customers! We will be back very soon!!!!

Waitresses need some basic training Tom. Bring drinks out more than one at a time. If someone hasn't been greeted yet, you shouldn't have two waitresses standing talking a another table. First in, first served. The atmosphere is always great here, good music too, but the waitresses are hurting the business right now. We came for a bike night, so it was busy, but we never got a chance to order drinks, much less food. After 40 minutes, we decided to leave and go somewhere less busy...read full review

More Reviews(85)

Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 3PM
Friday Closed
Saturday 11AM - 10PM
Sunday 11AM - 3PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.