Shane's Rib Shack

$$ • Barbeque, Southern, Barbecue

4484 Frontage Rd NW, Cleveland
(423) 476-5970


Take-Out/Delivery Options


Reviews for Shane's Rib Shack

Absolutely the worst meal I've had anywhere in awhile. I eat out everyday as I'm always on the road. I got 6pc tender meal with fries and added a medium baked beans. I dont know what was wrong with the chicken but almost like it was old. With or without sauce its was atrocious. My baked beans were not cooked all the way. They were crunchy almost. Taste was ok. My French fries were normal. 19$ out the window cause the beans and chicken went in the trash. How do you mess up full review

The food was good service at the register was good. When they brought the food out they didn't ask if I wanted ketchup or anything for all those fries, and because of their covid protocol they did not have anything out where you could get it yourself.

This was our first time here. My wife and I first wanted their potatoes. However after we ordered and paid for them, the manager came out and told us that it would be 30 minutes for them. So we declined and he was apologetic and processed our refund and we ordered something else.Some customer service tips for the young man that took our food order.1) Whatever is in your mouth you are chewing on, spit it out before taking customer orders.2) Stand up straight. Nobody wants full review

More Reviews(151)


Monday 11AM - 8PM
Tuesday 11AM - 8PM
Wednesday 11AM - 8PM
Thursday 11AM - 8PM
Friday 11AM - 8PM
Saturday 11AM - 8PM
Sunday 11AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.