Steak 'n Shake
$ • Burgers, Fast Food
Hours:
1125 Interstate Dr, Cookeville
(931) 525-6742
About Steak 'n Shake
Customers' Favorites
Steak 'n Shake Reviews
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mulched 55 bags for a $160 and they're refusing to pay me the full amount agreed on at the Easton location in Columbus, Ohio. only payed me $60. Do NOT landscape for this location!!!!! Taking them to court.
I had to order my own food, then pick it up and carry it to my table. And the ordering kiosk still asked me if I wanted to tip! If this is now your business model, no thanks.
Service is a thing of the past.
I purchased food on the mobile app for delivery. My food was never delivered. They still took my money. They sent me an email saying they canceled my order but still haven't returned my money. there's absolutely no way to speak to a person on the phone and I've sent numerous complaints through every avenue that I can email the mobile app this website on Facebook. I will never go back there again You just bought yourself $42.67 worth of bad advertising! Hope you're happy with yourself.
Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Steak 'n Shake offers a dining experience with mixed results. While some customers have enjoyed their food and service, others have reported issues with ordering, receiving, and serving themselves. The menu features classic options like burgers, fries, and shakes, with a limited vegetarian selection, including a grilled cheese. The restaurant has made efforts to improve accessibility for wheelchair users. Overall, the quality of food is generally praised, especially for their delicious milkshakes and affordable burgers. Customers appreciate the large portions and tasty options like the garlic burger. Service can be inconsistent, with some guests experiencing the need to order via kiosk or computer, sometimes with added tips or fast service that requires quick cleanup of tables. Montana provided excellent service, being kind and patient while helping new customers navigate the kiosk, and personally checked to ensure everything was okay after the food was served. Despite some issues with the drink scan system and drink machines that didn’t work well, many still plan to return for the food, especially the milkshakes and burgers. The atmosphere can vary, but the food quality remains a highlight.