“I am a hard of hearing/deaf person. Unfortunately my hearing aids weren’t fully charged up today and weren’t working great, and on top of that I’ve lost my voice. But Natashia was such a great help! Oh my gosh I’ve never felt so accommodated before! She was mouthing things clearly and even writing it down when I couldn’t understand. And even took a moment to sign have a good day to me!! I loved it so much and the coffees were amazing as well!!“
“I had such a wonderful experience at Starbucks in Gatlinburg, all thanks to Shantel! She went above and beyond and made a special chai tea just for me, and it was absolutely perfect. You can really tell she cares about her customers and takes pride in what she does.
Her kindness, positive energy, and attention to detail truly made my day. It’s not just about coffee, it’s about the experience, and Shantel made it memorable.
If you’re in Gatlinburg, you should definitely stop by, say hi to Shantel, and treat yourself to a great coffee (or chai!) made with care. Highly recommend!“