“We had a fantastic drive-thru experience at this location. Our barista, Maddie, was so sweet and helpful. She greeted us with a smile and was very courteous. When we added on another item to our order after pulling up to the window she didn’t seem annoyed whatsoever and told us it was no problem at all. If we lived in town, we’d definitely be back to this location!!“
“Went to the West Town Mall location. I am not a big coffee drinker but had read about the benefits of Macha Tea.The wonderful lady at Starbucks made a sample tea and suggested addingvanilla syrup to make it taste better since Macha can be very strong.It was delicious! I went back and bought one and will continue to do so. My new favorite drink.They were very busy.It was nice to know she wanted to make an indecisive woman happy.Parking: Outside the mall.Wheelchair accessibility: It's a mall....“
“This is a nice, large Starbucks, with a huge dining area. It was clean and the staff was friendly. Service slow, probably due to being short staffed.Parking: Lots of parking.Kid-friendliness: Many non-coffee options available for kids. Good snacks and food choices for kids.Wheelchair accessibility: Accessible parking available. Easy to access building and plenty of space for eating in the restaurant.“
“This Starbucks is located inside of an Ingles grocery store. I came in for a few items and the Starbucks got me! The new Pink Drink Refresher looked delicious...I had to try it! The barista provided great service! She greeted me with a smile and explained the drink to me with enthusiasm. She even made me feel extra special by giving me a butterfly sticker! Who doesn't love stickers?!? I'm definitely still a kid at heart!“
“What the hell is going on with Starbucks? I couldn't buy a dark roast coffee, dark roast latte, or dark roast espresso!I like Dark Roast Drinks...So when you go to Starbucks for French or Summatra dark roast coffee and you are told Nope, don't have it ?It's very heart breaking.So I ordered the darkest roast with a quad shot of espresso!“
“Great establishment, especially given this area is not the greatest anymore.. Fresh food and drinks, friendly & knowledgeable Staff/Barista's but Starbucks could chill on their prices a bit! $8 for a drink that maybe costs $1.00 or less to make, is a little excessive to me. Also need to go back to a decent points system for "members".“
“Never a line here! The baristas are so nice, and make really good drinks to provide me grocery-shopping fuel. Plus, I can get Kroger points when I get my coffee here. Mamas, you are foraging for your family! Go ahead and treat yourself ♡♡“
“Ordered a dirty chai before work today so nice to not have to wait 30 mins in drive thru i had amazing conversation and my drink was the best chai I've ever had. Great service! very kind barista name was (lynda or lindsay) and quality and fast despite her appearing to be the only person working. i felt welcome and still was on my way and got to work early. My new go to in the mornings.“
“The lady that works in the mornings is super nice and she always knows what I want and how I want it. I went to a different Starbucks once and ordered the same drink and it didn't taste the same. She has the magic touch! I wish I could remember her name. I know she is originally from Michigan. She's just a great people person!“
“Great coffee if you happen to be in Kroger and have an coffee craving while shopping. Very nice baristas and amazing coffee. I love the Carmel Ribbon Crunch Frappuccino. The crunchies in it are awesome. It's expensive but worth the cost for the happiness it brings me. Nothing like that first sip of Starbucks coffee.“
“I believe the staff at this specific Starbucks all deserve a raise. They handle some very unusually rude customers (since any time I've ever gone) and are incredibly professional in the way they deal with them. Every time I've gone (aside from the rude customers who seem to get enjoyment in holding up the line), they've all been incredibly quick and kind.“
“I like going to this Bucks because if you go late in the evening they will always have fresh coffee. I go to all the bucks in the area and some will stop brewing coffee if it gets after 7:00 or 8:00 and then tell you it's fresh then you get it and the coffee isn't even hot! For a Coffee shop that is very disappointing.“
“Ok, Starbucks is great...... but u HAVE TO get the mobile app it’s so much easier (cause we all have Starbucks gift cards) just load them on your phone scan and get free stuff!!! It’s that simple I’m getting another $30 gift Card this Wednesday EEEEEEE CANT WAIT!!!! great service love u Starbucks ?☺️???“
“I go to Starbucks twice a week for one thing only:Venti (large) Mocha Cookie Crumble with an extra shot, loaded with calories and a little bit expensive, but so delicious. I live within a mile of two Starbucks so they are on my way to anywhere I’m going.“
“Normally I make it my choice never to go to a Starbucks. I was actually impressed that the baristas did not have an attitude like they always do at every other Starbucks I have been at. I do not like the fact that you can't tip off your GPay and I did not have my cash on me. So after I got our lattes I went back and got cash and ran back up to Starbucks and tipped them and thanked them for their hospitality and kindness. The lattes were great by the way.“
“Friendly service and I never have an order messed up! The drive thru line stays long, especially when people don’t understand that we are in a drive thru, not a street. There’s no reason to keep a car’s length away from the person in front of you. If you do this, sorry but you suck. Anyway, rant over.“
“This is one of the most consistent Starbucks on regards of drink and food quality. Our usual is an iced White Choc Mocha non fat milk and an extra shot (add the whip of course). Always the Bacon Gouda sandwich. Like almost all Starbucks the employees are friendly and efficient.“
“For a Starbucks its great. The barista was friendly quick and made my drink perfect. And made my husbands cappuccino perfect. 95% of the starbucks give him a cup of nothing but foam. But this barista did it right. A little layer of foam then liquid. Perfect.“
“Kailei is the sweetest, most kind, professional and thorough Team Leader this location has had, in my opinion! She always goes above and beyond for Starbucks customers. This job isn't easy, even in a small "kiosk type" coffee shop like this one, but she tries very hard and especially when working alone! Dealing with the public isn't always easy, especially "post-Covid" but if she makes a mistake, and we all do, she will happily correct it. Her knowledge of Starbucks menu items is second to none as is her kind personality! ? ☕“
“The employees are very polite, kind and so gracious. They are in a tough location, downtown and very busy and lots of 'to go' orders to fill, and although they look very busy and sometimes very tired, they are consistently customer focused and fill orders quickly and effectively. I really enjoy this location for their service. Thank you all so much for your good and hard work, and for the care you give to us all.“
“It’s nice being able to get something warm to drink while in the library. Located in UT this is definitely a busy place. It is probably one of the busiest places I’ve been to at UT. I’d hope that the opening of other locations would help alleviate some of the wait but it seems to stay busy just because of the location. May be good for your study time but if you’re trying to get a drink before class on the hill you can probably count on being late to class. The staff here is usually spot on with your order and if it’s not right they will fix it, you just have to be willing to wait for the opportunity to talk to them about it.“
“Staff here is amazing and truly makes my family day better! Will is amazing, Angie (I think that’s her name, sorry) is so sweet, Natalie is delightful and makes our drink fasts. All around a 10 out of 10 for service, food, atmosphere and drink.“
“Starbucks Team 5 stars!However, not a very smart customer experience due to loud talking long conversations on moble phones??? And other not so sanitary like behavior. The dumbest Starbucks experience I have ever had = 1 stars for atmosphere.“
“As another review has mentioned, a barista by the name of savana was absolutely phenomenal! She was so nice and made me a scrumptious green iced tea with lemonade, sweetened (highly recommended ?). It was one of the best I've ever had. The service she provided was amazing.“
“I never go to Starbucks, only scooters or the local coffee shops in Sweetwater. Kid up front with the dark, curly hair was friendly and didn’t get annoyed with my nervous energy trying to figure out which drink there was similar to the one at scooters. Which is their pink drink with a little green tea added. Scooters Strawberry Açaí w/coconut milk is still better, but I did enjoy the drink and the friendly staff.“
“is Starbucks right here is really great it sits right in the middle of the West Town Mall staggers real friendly it right there a little Ricky I'm in this car with everybody take the kids there take your family there check them out. you'll love it and staff is awesome and it's hitting rocks live in the middle of the mall you can't beat that we don't want some Starbucks by the shopping at 1 greatest malls around“
“Starbucks is Starbucks .... Long lines and assorted coffee drinks that aren't cheap. This Starbucks is attached to the Hyatt and if you show your room key card you get a discount! Love saving money!HIT FOLLOW! For reviews on Food, Places, and Entertainment.“
“Chris is a cool guy he was courteous before servicing me thanking the big group of women for coming in even though they were slightly rude and didn’t say anything back. The entire team is kind. I enjoy coming to the location here over some other “
“Just wanted to take a moment to shout of the partners working on Saturday 10/21 ! I’m a visiting partner so I love to stop in to new stores whenever I’m out and about. I stopped into this location and immediately felt so welcomed by the team here. They were very busy but they were hustling the entire time from what I saw while I waited for my drink, which was not long at all. Make sure to take sometime to appreciate them because they truly deserve it !“