Marble Slab Creamery
$$ • Ice CreamAbout Marble Slab Creamery
Customers' Favorites
Homemade Ice Cream
Ice Cream Toppings
Hand-Packed Pints
Pints & Quarts
Banana Split
Marble Slab Creamery Reviews
194 ratings
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Locally owned and well run!
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I LOVE this place! I'm so glad I don't work here or I'd be 400 lbs!
All of the workers are always so nice. I love watching them hand mix the ice cream. it's always so delicious!
All of the workers are always so nice. I love watching them hand mix the ice cream. it's always so delicious!
Hours
| Monday | 12 - 8PM |
| Tuesday | 12 - 8PM |
| Wednesday | 12 - 8PM |
| Thursday | 12 - 8PM |
| Friday | 12 - 9PM |
| Saturday | 12 - 9PM |
| Sunday | 12 - 8PM |
Marble Slab Creamery offers a mixed experience. The ambiance with rotating shadows can be unsettling. While some customers have had disappointing experiences with custom cake orders, others find the treats worth the slightly higher price. A customer was pleased with the cookie dough surprise, highlighting the friendly staff and clean store. Despite occasional letdowns with orders, the overall consensus is that Marble Slab Creamery is a great spot for a sweet treat, especially if one is willing to splurge a bit for the quality.
Good ice cream is available here, although it is still on the expensive side. There aren't many options in Kingsport unless one goes to a fast food restaurant. The shop is busiest on Saturdays, and they could definitely schedule more help to get the line moving. A long-time customer noted the well-known customer service but had a negative encounter with a staff member who was rude. After the incident, the owner reached out and handled the situation kindly, offering free items and an apology. Another customer had a positive experience when their last-minute cake order was made on the spot and given for free. Overall, Marble Slab Creamery is still considered a place for delicious treats.