“I go to this specific store 3 to 4 times a week, David and Kat are absolutely amazing, they are pleasant, and and really care about their customers, I dont get that at any other subway, that is why this is the only one in town I go to and tell everyone I know to go there, if it wasn't for Dave and Kat, it would just be any other crappy subway“
“This is probably one of the best Subways in the Kingsport area. They always have fresh lettuce, tomato, onion, etc and the WORKER, yes 1 worker running walk ins, and the drive-thru is very nice and always makes your sub almost perfect. She has had 10 people in the lobby and people in the drive thru and remains so calm and professional. Most people would be freaking out in that type of situation, but she keeps her cool and I promise makes the best Subs. If the people who own this store ever read this review or corporate ever reads this review, then you guys seriously need to get her some help and she would properly be able to do even better for the customers. She has dark hair is all I can say without giving out to much info on her. I believe she works nights because she is always there when I go around 7 or 8 when I get off work. You guys should really give her a bonus or something because she honestly keeps her cool and represents your company so well under so much stress.“
“I went in and got exactly what I wanted. Excellent service from a pretty young lady named Sara, amazing food, and quick and easy service. I'll be coming here frequently!
Dietary restrictions: Plenty of other options if you're following any diets!“
“NORMALLY, this is a good place to eat. I placed my order online while shopping at Walmart. About 20-25 minutes after placing it, I went to pick it up. There was 2 people eating and 1 in line. I went to the stand where you pickup to-go orders, and there was nothing there. I noticed there was 3 sandwiches lined up (and I ordered 3) so I decided to sit and wait instead of asking if my food was ready. This is where it goes DOWNHILL. I noticed after the customer left, the person making sandwich’s went to her cell phone and was texting away. I didn’t think anything of it because there could have been an emergency. She stands there and must have been typing out a book, then goes to start making our sandwich’s. She no more than cut the bread, and she’s back to typing away on her phone. I went and asked (because she is typing WITH her gloves on) if my sandwiches are ready - please keep in mind this is now about 35-40 minutes after I placed my order online. She gives me some crap excuse and then (thankfully) puts new gloves on. Moral of the story- if you order, you better WATCH then because I can guarantee you that she would have done our sandwiches with her gloves that she had been touching her phone with had I not been standing there.“
“Kelly is awesome. My daughter and I pass two Subways just to come to yours. It's always super clean and fully stocked, never too busy, and has fast service. He is so kind, and we will continue to go out of our way just to come to your location!“
“Clayton and Tiffany were a light when it was needed! After a rough week of storms, they seemed happy and delighted to serve a hungry customer. Clayton especially is a sandwich artist. I wish I’d taken a picture but it was too good and I finished too fast! The one knock if I had to be picky was the lettuce was pretty brown, but shoot, everyone had power outages and such, so I’m just thankful they were open when I needed it.
Thankful they battled through road closures to get to work, that’s commitment!“
“Very clean, well managed and the lady who made our order was extremely knowledgeable and friendly. Next time we are in the area from Alabama we will stop again! Great service. She deserves a raise and help, she was alone taking multiple orders.“
“Inside of the BP on John B. Dennis nearest to Interstate 26. Fresh food the way you like it, friendly service from Subway and BP customer service representatives, and two tables for your convenience if you come at the right times ( in between regular mealtimes).“