Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
11068 Parkside Dr, Knoxville
(865) 675-7400
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
Tonight we were served raw chicken. That's about as low as it gets! Check your chicken if you order from here (if you dare)....
This location is probably the worst one in town. My egg white grill muffin was completely burnt this morning and my fruit cup was about 1/3 of the way full. Just pitiful and pathetic given the amount of money I spend there. I normally go to the one at West Town (always perfect) but I was running behind and this one is closer to my daycare. Save your money and pick a different location.
Came in and ordered 3 chic fil a sandwiches with no pickle add American cheese and got them with pickle without cheese and called in and spoke to a manager they told me they wrote my name down in a “care system” and I didn’t need my receipt. I came back next day and was told it was not in the system and since I didn’t have the receipt I couldn’t get the food remade.
Ratings
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 4PM |
| Thursday | 6:30AM - 10PM |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
Chick-fil-A is a restaurant known for its friendly and cooperative team, consistently serving hot and delicious food. Popular menu items include mac and cheese, grilled chicken nuggets, and the classic chicken sandwich with waffle fries. The drive-thru experience is efficient, with tablet-equipped staff providing convenient ordering options. This location, particularly in Knoxville, stands out for its quick and polite service. It is also a kid-friendly establishment, offering a kids menu. Customers praise the pretty decent chicken and exceptional service, though some note that during weekday rush hours and holidays, the restaurant can be very congested. Parking is plentiful in surrounding lots, but the area near the restaurant can be busy. The staff is attentive, and if a mistake is made, such as missing bacon on a sandwich, they often offer a coupon for a free replacement. While the restaurant may need some remodeling or cleaning, especially the bathrooms, the food remains good, and the team provides good help. It is considered one of the better fast-food options in the region and a great place to grab a quick meal, especially for families with kids.