Chicken Shops in Knoxville, TN

“I was craving some good chicken tenders and coleslaw. I remembered seeing this place and wanted to try it out. 10/10 in my opinion. The chicken tenders are so tasty and the sauces are all great. We tried bbq sauce, honey mustard and ranch. We also had the fries which were amazing! We will definitely be back to try other things on the menu and to try some of the custard. The price for 7 tenders, regular fry, coleslaw and 2 extra sauces came out to a little over 20 bucks.“

“First time here and food was amazing. My husband got the 2 piece chicken with slaw and beans. I got an appetizer the pickle spears 🩷 and snack plate. Highly recommend! Only complaint was cashier on her phone and FaceTiming someone. Loudly. Even while cashing out my check.. never spoke to me.. just felt unprofessional.. but thank goodness the food made up for everything else🩷“

“This is simply the best restaurant in Knoxville. Not only is the food absolutely delicious, the servings are large and the food is hot or cold, depending on what it is. The wonderful slaw is always chilled. In addition, the servers are friendly and efficient, although possibly overworked. What a great experience!“

“BBQ sandwich was awesome. ESP with the spicy bbq sauce. Just switched to homemade onion rings and cheese curds. Highly recommend both. Kind people, great local eats.“

“The food and service was great! we all enjoyed our food and the server was so good with our 4 year old son. She brought him rice to try because he didn't want to try anything. I high recommend.“

“This place deserves 5 stars! Management was top tier,
Food was superior,
And hospitality was the best!

Staff worked hard, management is willing to serve others and their staff, and they were really encouraging to other staff.

Best Chick-fil-A I've been to, hands down.“

“This restaurant is the bomb diggity! The first thing I noticed was not the menu but how clean the restaurant is kept and a 100 Health Score. I have had every variety of chicken salad here and my nephew who is with me loves the place also. I eat here at least twice weekly. The employees here are very friendly and go out of their way to be helpful. If you like Chicken Salad this is the place you’ll love to come to.“

“Today I picked up a huge catering order for our local Volunteer Fire Dept and you all were amazing! I ordered thru the app and when I picked up today everything was ready and you all made it so easy! Even helping me get it to the car! You kick started my week and I appreciate all of you! Thank you for being such an asset to our community!!“

“Foods decent mainly go there for my kid. Service and order accuracy is hit or miss at this location. Always double check your bag! We didnt get the kids toy yesterday and its not the first time thats happened. They also often forget sauces or leave out fries etc. Its also always crowded so eating inside is ok if you dont mind lots of noise. Its still better than some of the other Chick fil a locations.“

“This place was rocking. They were so busy... they had like 6 workers outside at the drive thru taking orders. They had a great system. We went inside and the workers were prompt and had a great atmosphere. They all seemed happy which is refreshing.“

“I had a difficult time getting my door dash to work , but the women at the cash register was very sweet, she helped me pretty quickly figure out how to fix the issue and we rung up the food and I was on my way to deliver in about 10 minutes! Great service and the food was fresh 👌“

“I frequent the Clinton Hwy. store (Unit 1233) at least once a week and went this evening at 5:15 pm to purchase 2 chicken nugget meals. You would think at 5:15 pm the food would be fresh but I will say that tonight was the nastiest food I have ever had from this store. The nuggets were horrible. Nasty, tough and uneatable. The fries were cold and mushy. I contacted the store and spoke to the manager on duty, Anna and informed her of my experience and how it was very unusual as I am a regular customer but that my mother and I threw away $20 worth of uneatable food. After no initial response, Anna's reply was "sorry for the inconvenience , thank you for the feedback." What poor management skills. Greg Jones is listed as the Restaurant Operator. Greg, I hope you read feedback and take action unlike your manager on duty tonight. Needless to say I will not be returning to Unit 1233 any time in the near future.“

“I routinely frequent this location and have nothing but great things to say. Especially lately. Customer service is amazing. And huge shout out to the lady that is always working drive thru in the am. I am ashamed to say I don't know her name but she is the best!! I usually hate when places have people taking your order vs the intercom but I look forward to seeing her.“

“My husband I I ordered the Caniac meal to share. Everything was delicious. We traveled out of our town to eat here it's always a nice treat.

My one concern is do only certain customers pay for Extra Cane's sauce @ $.49 per serving?
We ate in the dining room @ 12:32 pm according to my receipt.
I bought an extra Cane's Sauce after we got our meal and sat down.
As soon as I got back to my seat
a young petite woman with a red Cane's shirt walked back over to someone she knew and had previously been visiting with that was seated right beside us and handed them 2 Cane's sauces free, visited with them again then got back to work filling orders in the back kitchen.“

“Very friendly staff. Great food and always a smiling face to great you when you walk in the door.“

“Believe it or not, it was my first time ever going to a Chick-fil-A. My friends told me that their grill chicken salad was the best they ever had. It was a real selling point for me as I am gluten intolerant. At the last minute, all 3 of us chose the South west spicy salad. The salad was delightfully crisp, the chicken was delicious, but the avocado dressing really made it super yummy. The lemonade, to my surprise, really tasted like lemonade. The staff was very polite and called me Miss Carol when she handed me my dinner. I have lived in Vermont many, many years and I just love this southern friendly way of greeting people. The restaurant was very clean as well as the women's bathroom. We had a wonderful time reminiscing about the play we had just seen, over our delicious dinner. As we were leaving, the manager was leaving also. We told him how much we enjoyed the food and he was very friendly and said he was glad we came. He invited us to come again.“

“Visited for their fried chicken. Does not seem like the place to get good fried chicken, but man!!! It was good. Its off the beaten path, on a gas station, and no place to sit and eat but the drive we took for fresh chicken and fresh potatoe wedges was worth it.“

“THIS IS THE MALL CFA -- others are leaving reviews for the wrong location. Don't read their 1-2 stars. This place is IN THE MALL.

This was by far the best CFA meal I've had. I eat CFA 3-5 times a week, so I know a thing or two about quality experiences.“

“We went through drive thru, Jeffrey took our order and he did an excellent job, super friendly and helpful. My husband is an old man who likes to talk and joke around and Jeffrey kept his upbeat spirit and didn't let my husband irritate him. Thank you!“