Chicken Shops in Knoxville, TN

“I was craving some good chicken tenders and coleslaw. I remembered seeing this place and wanted to try it out. 10/10 in my opinion. The chicken tenders are so tasty and the sauces are all great. We tried bbq sauce, honey mustard and ranch. We also had the fries which were amazing! We will definitely be back to try other things on the menu and to try some of the custard. The price for 7 tenders, regular fry, coleslaw and 2 extra sauces came out to a little over 20 bucks.“

“First time here and food was amazing. My husband got the 2 piece chicken with slaw and beans. I got an appetizer the pickle spears 🩷 and snack plate. Highly recommend! Only complaint was cashier on her phone and FaceTiming someone. Loudly. Even while cashing out my check.. never spoke to me.. just felt unprofessional.. but thank goodness the food made up for everything else🩷“

“This restaurant is the bomb diggity! The first thing I noticed was not the menu but how clean the restaurant is kept and a 100 Health Score. I have had every variety of chicken salad here and my nephew who is with me loves the place also. I eat here at least twice weekly. The employees here are very friendly and go out of their way to be helpful. If you like Chicken Salad this is the place you’ll love to come to.“

“The food and service was great! we all enjoyed our food and the server was so good with our 4 year old son. She brought him rice to try because he didn't want to try anything. I high recommend.“

“We stop at this location many times because we travel across the state. We specifically stop at this location because they served cheese sauce. We stopped today and were told they no longer offer cheese sauce... please bring it back.everyone is always very nice.“

“Today I picked up a huge catering order for our local Volunteer Fire Dept and you all were amazing! I ordered thru the app and when I picked up today everything was ready and you all made it so easy! Even helping me get it to the car! You kick started my week and I appreciate all of you! Thank you for being such an asset to our community!!“

“Great service at this Chick-fil-A. The wrap combo with sweet tea was excellent. Manager Mike Price stopped to take our trash and was very friendly. Restaurant was very clean with employees cleaning due to being slower after the lunch rush. Can be hard to get into and out of because of traffic at times. Great overall experience.“

“Went in at 3pm, food always good, service on point. But, the dining area was unkempt, condiment area was empty of items. The biggest issue all the trash bins were full, trash had to be left on top on bins or on tables. New customers had no were to sit. Not a good look.“

“I had a difficult time getting my door dash to work , but the women at the cash register was very sweet, she helped me pretty quickly figure out how to fix the issue and we rung up the food and I was on my way to deliver in about 10 minutes! Great service and the food was fresh 👌“

“I have eaten here multiple times in the past couple of years, and at several different locations all throughout the state of TN. Oddly enough, it has remained very consistent each time, so that in itself is impressive. Staff is always great, the dining is a tad crowded, but acceptable; service is speedy and prompt, but the restroom situations at each were the same (only a one person), but I’d eat here any day over Zaxby’s or any other fast food chain. Keep doing the right thing 👌🏽“

“I frequent the Clinton Hwy. store (Unit 1233) at least once a week and went this evening at 5:15 pm to purchase 2 chicken nugget meals. You would think at 5:15 pm the food would be fresh but I will say that tonight was the nastiest food I have ever had from this store. The nuggets were horrible. Nasty, tough and uneatable. The fries were cold and mushy. I contacted the store and spoke to the manager on duty, Anna and informed her of my experience and how it was very unusual as I am a regular customer but that my mother and I threw away $20 worth of uneatable food. After no initial response, Anna's reply was "sorry for the inconvenience , thank you for the feedback." What poor management skills. Greg Jones is listed as the Restaurant Operator. Greg, I hope you read feedback and take action unlike your manager on duty tonight. Needless to say I will not be returning to Unit 1233 any time in the near future.“

“Very friendly staff. Great food and always a smiling face to great you when you walk in the door.“

“I don't typically give five stars to established chains and corporations. However, this Chick Fil A is a special one. It may be because it's in Hardin Valley and two minutes from my house. But that's just part of the charm.

This Chick Fil A has been great and always top notch with service like most other Chick Fil A's. I can't speak to the women's but the bathrooms are always clean and tidy, same as the eating area. I usually order the spicy chicken meal with some extra chicken tenders. Plus ranch and buffalo mixed and put on the sandwich. And of course chick fil a sauce! It's Chick Fil A, you'll get the same food at all of them.

The benefit of this Chick Fil A though is the Hardin Valley charm. I regularly see the owner walking around taking orders, cleaning trash, checking on patrons, etc. I love seeing that! Also, there is limited seating compared to other Chick Fil A's, but don't let that deter you. We're all neighbors in HV and even today during lunch, I saw people sit together who didn't know each other. If there's not enough seats, ask to sit with someone and strike up a conversation. We're all living here together anyways, might as well enjoy the company!

For the service, the dine in is about the same time. The drive through can move slower. Which again, is not a negative. Take that time relax, and enjoy life. We don't want Hardin Valley to move quick. These are our homes and this is where we want peace at the end of the day or during lunch around a hectic schedule. This Chick Fil A does a good job of that. By far, my favorite Chick Fil A in Knoxville!“

“Believe it or not, it was my first time ever going to a Chick-fil-A. My friends told me that their grill chicken salad was the best they ever had. It was a real selling point for me as I am gluten intolerant. At the last minute, all 3 of us chose the South west spicy salad. The salad was delightfully crisp, the chicken was delicious, but the avocado dressing really made it super yummy. The lemonade, to my surprise, really tasted like lemonade. The staff was very polite and called me Miss Carol when she handed me my dinner. I have lived in Vermont many, many years and I just love this southern friendly way of greeting people. The restaurant was very clean as well as the women's bathroom. We had a wonderful time reminiscing about the play we had just seen, over our delicious dinner. As we were leaving, the manager was leaving also. We told him how much we enjoyed the food and he was very friendly and said he was glad we came. He invited us to come again.“

“Nothing but good things to say about this location. Speedy friendly service with excellent food. Even the landscape work around the building is immaculate. I've never been let down by this location on any level. We'll worth the money to guarantee the highest quality for very fast food. Setting the bar high for others.“

“This location is probably the worst one in town. My egg white grill muffin was completely burnt this morning and my fruit cup was about 1/3 of the way full. Just pitiful and pathetic given the amount of money I spend there. I normally go to the one at West Town (always perfect) but I was running behind and this one is closer to my daycare. Save your money and pick a different location.“

“Always consistently a good Chick-fil-A meal this is a very busy location. Can get chaotic. The last three times order 12 count nuggets and only received 8 in the box. Will not be driving away ever again before checking. When you pay this much you deserve to receive your actual order.“