“I take reviews quite seriously. I dont typically attempt establishments under 4.3 stars. I know negative reviews can topple the overall stars, so for my family, I went into Chili's with a more open mind. The hosts weren't unfriendly. I was a host for many years in Downtown Knoxville so I dont blame them for their dull looks. The server on the other hand, Charlie, was extremely friendly and easy-going. This was truly appreciated given the aura of the place. (Aura is a personal feeling/sensation of the atmosphere of a place or person) The bathrooms were barely to par. The food came out timely. Charlie was very accommodating and made it feel like there wasnt such a gap between server and customer, the others of my group were very satisfied.“
“The bartender Lauren and I had this guy being extremely creepy to the both of us, asking us very weird and personal questions. I have NEVER had a bartender have my back the way Lauren did. She made my drink was safe as well as me. I have Ben in the restaurant industry for 8+ years and she might just be the best bartender I’ve had plus on top of being a girls girl she makes a pretty mean White Peach margarita.“