“I take reviews quite seriously. I dont typically attempt establishments under 4.3 stars. I know negative reviews can topple the overall stars, so for my family, I went into Chili's with a more open mind. The hosts weren't unfriendly. I was a host for many years in Downtown Knoxville so I dont blame them for their dull looks. The server on the other hand, Charlie, was extremely friendly and easy-going. This was truly appreciated given the aura of the place. (Aura is a personal feeling/sensation of the atmosphere of a place or person) The bathrooms were barely to par. The food came out timely. Charlie was very accommodating and made it feel like there wasnt such a gap between server and customer, the others of my group were very satisfied.“
“Annette was our waitress. She was absolutely awesome!!!!!! We are not from the Knoxville area, but when we do come back, we are going to ask for her!!!!!! Our drinks were on time our food was on time and she made the experience better than ever!!!!!“