Hardee's
$ • Fast Food, Burgers
Hours:
3718 Western Ave, Knoxville
(865) 546-4756
About Hardee's
Customers' Favorites
Hardee's Reviews
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Ashly was the worst complete bad attitude for no reason wouldn’t give us ice for our drinks this is the absolute worst Hardee’s I’ve ever been too her freind came in after us and she was giving her free stuff from behind the counter I understand we all have bad days but this needed too be said
This is the worst Hardees around. This location always has horrible management. I used to work for Hardees back in high school, so I know the menu front to back even still. Me and my girlfriend went inside to order. She asked for the big hot ham and cheese. The manager literally told her not to order it because it had too much ham on it. I was in disbelief. I've never had an employee, much less a manager, try to talk someone out of their order like this. It made my girlfriend...read full review
Menu
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 4AM - 9PM |
| Sunday | 5AM - 9PM |
Hardee's, a popular fast-food restaurant, has received mixed reviews from its customers. While some have praised the exceptional customer service and the quality of the food, others have expressed frustration with the occasional rude staff and technical issues with the menu boards.
The restaurant is commended for its attentive and knowledgeable employees, such as Gamani D., who demonstrated a thorough understanding of the menu and provided excellent service. Customers have also highlighted the professionalism and friendliness of the general manager, Chris, and the district manager, Nicole, who were both praised for their efforts in training and maintaining a positive work environment.
However, the reviews also mention instances of rude and unhelpful staff, particularly a manager who works during the breakfast shift, who is described as having a "major attitude problem" and making customers feel like an inconvenience. Additionally, the issue with the malfunctioning drive-thru menu board, which has been an ongoing problem, has caused frustration for customers, who have had difficulty placing their orders.
Despite these challenges, the restaurant has also received positive feedback for the quality of its food, with customers praising the freshness and temperature of their meals. The overall impression is that Hardee's has the potential to provide an enjoyable dining experience, but the consistency and attentiveness of the staff, as well as the maintenance of the restaurant's technology, need to be addressed to ensure a consistently positive customer experience.