“THE MANAGER I ASSUME SO NICE, so sweet to us made sure I was okay because I have issues and told us to have safe trip triple dipole checked our bag to make sure we all our food he was wearing a black shirt, headset, reddish hair, middle aged, kinda bigger. So nice wanted to give him a hug❤️❤️❤️“
“Kach is AWESOME he is a very polite, courteous,professional and genuinely nice person/employee. If you could clone Kach you would have the very best customer service team on the entire planet. KFC would benefit greatly if he were the regional/national employee customer service trainer,but then he wouldn't be at my local KFC. I dont know what his pay is but he deserves a pay increase.“
“These ladies are AMAZING AMAZING 👏!!! THANKS SO MUCH. 1st of all the food was hot and fresh. The biscuits on point. The restroom 🚻 was clean and the dinning room was clean and smelled nice. Ladies were friendly and professional with everyone that came in and the drive thru and phone orders. 👍 Awesome KFC 🍗 😎“
“Service was Excellent ☺️?? The Young Man which I believe is a manger is defi a keeper...he had no idea who I was when I sat back and watched he he handled everything and his customers I was totally amazed....HE DEFINITELY WAS BLESSED THAT DAY AS I TD HIM TO CONTINUE DOING A GREAT JOB YOU NEVER KNOW WHO'S WATCHING ??????????“
“I was down there visiting with my family and on my way back home I stopped by this KFC and let me tell you what this was the best tasting food I've had from a KFC in a long time. Even though they were slammed the manager that was cooking I think she was wearing a red shirt and she still continuously came to check on me and a few others all while helping the girl at the front register. That poor girl was all over that store working her butt off and she was just the nicest, sweetest thing. You guys have a good one there. I wish we had workers that caring and considerate where I'm from.“
“I placed a mobile order and they had it ready in a matter of minutes. Everything was fresh and tasted amazing and the customer service was fantastic! This location has improved a lot over the last few months! I did have a small issue with my order but they replaced it without any issues and were so nice about it.“
“KFC @ location 4415 Western Ave Knoxville TN is by far the BEST tasting out of any other KFC locations! My daughter & I ate from this location today and everything was super delicious! It was so delicious that I actually called inside the store to let them know how amazing everything tastes. Chicken, mashed potatoes, gravy & biscuit.
I spoke with Tiki. The other lady name is Shi.
Again, thank you both so very much! We'll see you all again ,soon!
Kem & Kiera“
“These guys deserve raises my wife and I stopped by because we were hungry fresh off work and all this place has is three stars come on yall i enjoy my chicken sandwich my wife enjoyed her two piece box guy making our food was so kind all them deserve raises“
“This place is awesome and clean, fast service and friendly staff. Summer the manager is great, friendly and knows how to treat her customers, she got us the food quickly and it was so good. Awesome manager. Great job Summer. She needs a promotion for real.“
“Food was ok the chickens breader was over cooked and dark almost tasted burnt but when you got closer to the chicken the breader was like goop certain pieces of chicken were still slightly pink the fryer may be set too high or the oils old the biscuit was really soft buttery and savory mash potatoes were definitely mashed maybe not potatoes the lady working the Drivethru was very nice and patient
Parking: The parking surrounds the whole building making it a great place for family dinner“