KFC in Knoxville

“We stopped for dinner last Wednesday or Thursday and WOW were we in for a treat!!! The best part started with the lady working drive through, wish I had gotten her name, she was the absolute sweetest lady happy and laughing with me made great food suggestions and helped me get our meal!! At the window I got to meet this wonderful beautiful lady, could not have been any better than her!!! She gathered our food herself and put the meal together, she said she had to drop fresh fries and would I pull up for a moment! Well that's what it was maybe 2 minutes and she came out smiling and apologized I told her absolutely no worries we had started eating chicken nuggets, then I told her she had the best personality for this job I had ever come across she was excellent!! I got to see a huge smile!!! If all service workers could learn from her, she's the best in her job I've ever seen but that's not everything, not only were the fries extremely fresh and wonderful, the entire meal was like it was just cooked, so fresh and wonderful delicious and tasty!!! Some of the dipping sauce she suggested I had never had but I tried them, WOW were they awesome!!! I'm going back if nothing else to get her name but not only is the service outstanding so is the food!¡!! Way to go KFC you made our day!!!!!“

“They have great Service, The employers are very fast. The employee that was helping me was Bradley he was nice and made sure I had everything in my bag and my food was fresh, and they gave me all my sauce. Definitely my favorite KFC to go to!“

“These ladies are AMAZING AMAZING 👏!!! THANKS SO MUCH. 1st of all the food was hot and fresh. The biscuits on point. The restroom 🚻 was clean and the dinning room was clean and smelled nice. Ladies were friendly and professional with everyone that came in and the drive thru and phone orders. 👍 Awesome KFC 🍗 😎“

“Kach is AWESOME he is a very polite, courteous,professional and genuinely nice person/employee. If you could clone Kach you would have the very best customer service team on the entire planet. KFC would benefit greatly if he were the regional/national employee customer service trainer,but then he wouldn't be at my local KFC. I dont know what his pay is but he deserves a pay increase.“

“Service was Excellent ☺️?? The Young Man which I believe is a manger is defi a keeper...he had no idea who I was when I sat back and watched he he handled everything and his customers I was totally amazed....HE DEFINITELY WAS BLESSED THAT DAY AS I TD HIM TO CONTINUE DOING A GREAT JOB YOU NEVER KNOW WHO'S WATCHING ??????????“

“I went in yesterday 03/27/25 around 6 in the evening. It was busy and the person taking my order apologized for my wait(hadn't been more than 3 minutes) even though I had to wait on my order a few extra minutes it was fresh and hot and correct. I just want to brag on the staff at this location. They were short staffed and still ran the whole place, including the drive thru with grace, speed, and kindness. Best experience I have had post-covid in a very long time.“

“I placed a mobile order and they had it ready in a matter of minutes. Everything was fresh and tasted amazing and the customer service was fantastic! This location has improved a lot over the last few months! I did have a small issue with my order but they replaced it without any issues and were so nice about it.“

“KFC @ location 4415 Western Ave Knoxville TN is by far the BEST tasting out of any other KFC locations! My daughter & I ate from this location today and everything was super delicious! It was so delicious that I actually called inside the store to let them know how amazing everything tastes. Chicken, mashed potatoes, gravy & biscuit.

I spoke with Tiki. The other lady name is Shi.

Again, thank you both so very much! We'll see you all again ,soon!

Kem & Kiera“

“These guys deserve raises my wife and I stopped by because we were hungry fresh off work and all this place has is three stars come on yall i enjoy my chicken sandwich my wife enjoyed her two piece box guy making our food was so kind all them deserve raises“

“This place is awesome and clean, fast service and friendly staff. Summer the manager is great, friendly and knows how to treat her customers, she got us the food quickly and it was so good. Awesome manager. Great job Summer. She needs a promotion for real.“