Wendy's in Knoxville

“I usually don't eat fast food. It's probably been 2 years since I've had Wendy's due to the burger being nearly raw. I gave it a try today, and it was cooked through and actually tasted better than expected. If I'm ever in the mood for fast food, Wendy's will probably be where I go.“

“I take my kiddos to this location all the time because it's so close by, but we have also come to absolutely LOVE Timmy!!! Always such a vibe & my girls just think he's the coolest!!! They love how he always gets their orders just right & I love that, too!!! Keep it up, Wendy's!!! We love you, Timmy!!!!“

“This Wendy's is the only location in Knoxville that serves a good quality hamburger. I eat there once a week on Saturday and the hamburger is prepared correctly. They never burn the meat like other locations. Please continue to serve only fresh cooked meat ( not burned ).“

“I don’t usually leave reviews, but whoever was working today, great job! I thought I heard while being nosey they said there was only two of them there as they were thanking people for being patient (I could be wrong) . But, if there were only two of them, they handled it so well! Very pleasant experience and I never mind waiting if places are short staffed. Knock out job though! Order was correct and fresh, and they were extremely pleasant!“

“On trip to Knoxville Tennessee, we couldn't find any Muslim Halal food restaurant near by our hotel. As we are boycotting McD, Burger King. we decided to have a fish sandwich at Wendy's. It took about 7-8 minutes to have our meal cooked. The fish sandwich was hot and done well. Fry's were ok. As there were no customers,Service was great and courteous.
Diet coke was a bit flat from the dispenser . Place was neat and clean.“

“I went there and got a double big bacon classic meal large with a Dr pepper. My wife got a double mushroom Swiss meal large with a diet coke and it was the best meal I've ever bought from any Wendy's period. The fries were so hot and fresh you had to blow on them to eat them and they were salted to perfection. The burger I ordered was amazing. The near was cooked and seasoned perfectly. The veggies were crispy and the bun was soft. I am extremely impressed with the food and the service. The guy at the window was super friendly and professional and it means a lot for me to leave a good review because I expect good food and service from restaurants but I really feel as if this Wendy's went above and beyond tonight. Thank you Wendy's!!!“

“The person taking my order did his job great. But the preparer did not. I specifically asked for original chicken for the Asiago sandwich and was given the spicy. I was so hungry and didn't see it until I felt it! I'm allergic to spicy! My tongue hurt pretty bad. The manager came out and gave me a frosty to rectify. It took a bit before I was able to eat the corrected sandwich.“

“The manger ray is the best he provided service that was absolutely amazing. Wife just had a baby in the hospital and got two biggie bags for my other children and the first order was a little scattered and messed up but they were so sweet and remade them for me. I really love this Wendy’s and always come here so it was nice to see their service still continue to be incredible.“

“Hello Everyone I Went To This Location Today To Get Some Food For Me And My Husband got him a seven dollar biggie bag and a taco salad for myself. Went to check the balance on my card realized I didn’t have enough Mind you my balance was $21 and something cents told the cashier to please take out the taco salad and tell me my balance she told me and it was $8 dollars and some cents So I told her OK gave her my card paid the $8 dollars and something cents. What she did next surprised me, she wind it up, giving me the taco salad no charge just here. This place has a lot of amazing people working there and I was thankful the surprised Cause I Was Having A Very Bad And Crappy Day“

“Quick food grab while traveling... Got their new breakfast burrito and was pleasantly surprised by both the size and quality. It definitely was not the typical two bite burrito you get at other places. Funny thing is the order was wrong when we pulled out the items from our bag... Instead of the bacon burrito there was a sausage one... Plus an extra burrito was also in the bag. I guess that made up for it. Lol. Overall a good experience.“

“I used to love this place. Tonight, I put in an online order. Pretty big order. 5 sandwiches, 1 wrap, 1 nugget, 3 Large Fries, 3 Large chocolate frosty's. After heading me my bags of food, he asks me if I had drinks. I stated, "Yes! 3 Large chocolate frosty's." then he tells me he only has vanilla. I agreed to take it. gave me 2 large vanilla, 1 med. but as they were making the frosty's he asked me to pull up. I did. I checked my food. I was missing the grilled chicken sandwich. He brings me my frosty's and I tell him what we are missing. He leaves and comes back with a sandwich. Thinking it was a simple forgot to put it in the bag. I didn't check it. Get home and realized it was a spicy chicken sandwich. Not my grilled. I just seems this restaurant has gone downhill quick.“

“We go to Wendy's on Merchant's drive often for a Burger and a Potato. Half the time, the staff are rude but the other half the time they are friendly. Its not often that they run out of menu items during the days and nights that we go, but it does happen. Normally the food is good but not always. My Girlfriend likes the Pumpkin Spice frosty.

Dietary restrictions: I am on a High Protein diet so they were able to Accommodate for my needs sometimes, depending if they are out of it or not.“

“Went through the drive through. Nuggets were cooking a little longer than expected m. TESSA!! Made me feel so welcomed, made sure I had everything I needed!!! Love her, usually hate Wendy’s but when customer service is good it’s unmatched!!!“

“I placed my order in the drive thru on September 18, 2024 between 8:30pm and 9pm. They messed up the order, but when I called, the manager was very polite, even though I was upset, she remained calm and showed a willingness to fix the problem. I respect her professionalism while dealing with my issue. Even though I did not want to drive back over there after a 10 hour shift at work, I did. The manager fixed the problem and the young cashier working drive thru apologized for the incident too. Both of them were professional and did fix the mistake. Thank you for fixing my problem in a respectful, professional manner.“

“I came inside because the drive thru was busy. When I came in the place was super clean ! And the manger was amazing !! I know it’s hard in fast food lately but I can say she was so amazing ! There was some people doing something crazy in the Lobby she knew I had kids and she told the individuals that were causing trouble to leave since what they were doing wasn’t appropriate. I just want to say not all hero’s wear capes. I don’t want to detail what the individuals were doing but I will say she is great manager and deserves her praises ! Thank you Arjanae for being so sweet !!!“