Wendy's

Name: Wendy's
Address: 7535 Mountain Grove Dr, Knoxville, Tennessee, 37920, US
Telephone: (865) 246-6585
Price range: $
Rating: 3.2

$ • Fast Food, Burgers

Hours:
7535 Mountain Grove Dr, Knoxville
(865) 246-6585

Menu Order Online

About Wendy's

This new Wendy's location offers fast and fresh food with courteous employees. Despite some issues like a broken drink machine, the ice cream machine works perfectly. Customers have noted the exceptional friendliness of the staff, particularly an employee named Jay, who handled complaints promptly and with a positive attitude. The option to order from the mobile app is appreciated, allowing customers to make changes like switching from fries to a baked potato at no extra charge. While some find the ordering process complicated, the staff strives to provide good service and accommodate requests. The restaurant has easy parking access and wheelchair accessibility for all customers. Wendy's aims to balance technology with personal customer service, making visits enjoyable and convenient for everyone. Some customers have praised the staff for managing well even during busy times, while others have expressed concerns about food quality and drive-thru efficiency.