McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
7545 Mountain Grove Dr, Knoxville
(865) 573-6050
About McDonald's
Customers' Favorites
McDonald's Reviews
Scott and Rebecca the GM and Manager were EXTREMELY RUDE to their staff and me as a customer. I was told one total in the drive thru and one total at the service counter so I questioned it. I just wanted a refund for one sandwich because the only reason we got it is because it was a 2 for 4 which is only done on the app now. Which is fine I just wanted a refund because we didn’t need the sandwich then. Well Rebecca yelled at the boy telling her the situation and said i don’t...read full review
Scott and Rebecca the GM and Manager were EXTREMELY RUDE to their staff and me as a customer. I was told one total in the drive thru and one total at the service counter so I questioned it. I just wanted a refund for one sandwich because the only reason we got it is because it was a 2 for 4 which is only done on the app now. Which is fine I just wanted a refund because we didn’t need the sandwich then. Well Rebecca yelled at the boy telling her the situation and said i don’t...read full review
Food always cold always wrong. And when you order a large fry they put a small fry into
The large box. Or they eat the fries on the way to the bag. Why do we keep torturing ourselves visiting this place knowing it SUCKS SO BAD
Menu
Hours
| Monday | 4:30AM - 11PM |
| Tuesday | 4:30AM - 11PM |
| Wednesday | 4:30AM - 11PM |
| Thursday | 4:30AM - 11PM |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 4:30AM - 11PM |
McDonald's, located at 7545 Mountain Grove Dr, Knoxville, TN 37920, offers a consistent breakfast option, with employees remembering regular customers by name. The fries are a highlight, but food quality can be inconsistent, with some items arriving undercooked or over-ketchuped. The indoor dining area is very clean and nicely decorated, though service can be slow, especially when the restaurant is quiet and no staff are at the front to take orders. Some staff members demonstrate honesty and good customer service, with one manager named Nick quickly resolving issues and showing professionalism and kindness. Overall, McDonald's has its ups and downs, but with a loyal customer base and dedicated staff, it remains a popular spot for breakfast and beyond.