Customers` Favorites
Customers` Favorites
“Like most people I have been to several KFC locations. I do have to say this is the best. The store was extremely extremely clean. Biscuits perfectly cooked. And oh my gosh the crust on the chicken is amazing. SO much better than other locations I have been too. Thank you for taking care of this location I can tell there's a lot of heart in this one.“
Customers` Favorites
“Today 08/04/2025- today I had a great experience. Ordered in the app, pulled through drive through 4 mins after “will be ready by” time. Received all my order without a wait. All was fresh and good! I hope this is the experience we get to continue in Lenoir City.
Ps- I never did reach out to anyone in the below other then through the customer service for the app who stated would pass my message along. I do appreciate the response from the company.
Ordered on the app pick up time was 7:20 PM. Walked in at 7:20. Food was not on the pick up shelf however I was ask my name. I gave them my name for 22 minutes before I asked if my food would be done soon. One girl said oh my goodness it’s right here and it was sitting behind the counter. I had ordered two large strawberry lemonades. I was handed lemonade. I stated I don’t want Lemonade. The order was for strawberry lemonade. The girl said you’re the door driver and you don’t want the lemonade? I said no, I am The paying Customer. She said we were out of strawberry lemonade. I said well I don’t want them. I would like a refund. She said I will get a manager. The manager came over quickly told me there was no way to refund it. Talk to somebody else, came out with two dishes of strawberries, syrup, and strawberries in her hand. She offered to mix the strawberries in the syrup in front of me. I allowed her to do so. I thought it was very unhappy as my food have been sitting there for some time and it was probably cold. I said I don’t understand why I didn’t have strawberry lemonade to begin with if you are able to make them there at the counter. She said I am not sure I am sorry. I then asked her what was going on because there were staff members everywhere and it wasn’t very busy, but everything seemed very chaotic. I then get home to find out. There’s no ranch sauce for the fried pickles and the cheese curds that were ordered. My food is cold. I have eaten at this location many times as I have several rewards on my app. But I’m not sure. I’ll be visiting anytime again soon. It was an incredibly awful experience. And a very expensive one for a very cold meal without everything you asked for.“
Customers` Favorites
“Today was my first visit & now I'm a fan! Food was fresh and delicious. Our server was great. If you haven't had this place, run..go today!“
Customers` Favorites
“I eat here regularly and always have a hot and fresh meal as everything is prepared as ordered. The staff are excellent and personable! As a bonus, I'm a parent of a Marching Admiral (Farragut High School Band) and they have been THE BEST with helping us this year on various levels. Thank you Zaxby's Farragut for being a sponsor of the FHS Band!!“
Customers` Favorites
“Just ordered chicken wings at Loudon location with help of Tyler on register who also was training. Was very knowledgeable & very polite with customers. Ask him about prices with wings with& without sides. He informed me precisely with confidence!! Recommend more people like Tyler as your employees. My complaint is most of time ate not trained well enough to do his job right. Not fair to not let him progress up the ladder due to stupidity people so Pl consider him for better positions available. With good training he would make manager or district manager in future. Definitely needs better pay for his abilities. Local customer“
Customers` Favorites
“Amazing food. I love this place“
Customers` Favorites
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“peach milkshake is wonderful.“