Dunkin'
$ • Coffee Shops, Donuts
Hours:
1021 US-321, Lenoir City
(865) 988-3132
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Good people still exist! Tonight, September 8th at 8:55 I walked into this Dunkin' desperately needing a coffee. I had been at Children's Hospital in Knoxville all day with my daughter and 4 month old granddaughter who has RSV & was admitted. A very scary & stressful day. I was exhausted and still needed to drive home. I hated to go in 5 minutes until closing but I needed to stay awake 45 more minutes to drive home. Their card machine wasn't working & could only accept cash. I...read full review
My granddaughter lives her Sunday morning breakfast there
VERY RUDE and bad customer service wish I would have caught her name I would put it on here. 😒
Ratings
Menu
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 8PM |
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Dunkin' provides a mixed experience with their food, as some items like the loaded hashbrowns disappoint with small portions and thin bacon. The restaurant is quite small inside, which can make the environment feel cramped. While there have been occasional mistakes in orders, the app makes ordering and paying ahead easier. Customers appreciate the friendly and knowledgeable staff, especially the cashier who offered great recommendations on drinks and doughnuts. The service is generally quick, and the overall customer experience is positive, with many noting the friendly atmosphere. Dunkin' excels in its drink offerings, with the Ice Spice drink receiving high praise for being amazing and worth the price. Customers also mention that getting doughnuts in the morning ensures they are fresher. Although some food items may need improvement, customers enjoy the overall experience and find the service pretty good. Some issues with consistency have been noted, especially with the caramel craze iced and hot versions, which are sometimes made differently or served half full with whipped cream. Despite these minor issues, many customers prefer Dunkin' over other places like Starbucks and appreciate the friendly service and good drinks.