Dave & Buster's Memphis

Name: Dave & Buster's Memphis
Address: 2751 Wolf Creek Pkwy, Memphis, Tennessee, 38133, US
Telephone: (901) 252-4500
Price range: $$
Rating: 3.2

$$ • Bars, American, Sports Bars

Hours:
2751 Wolf Creek Pkwy, Memphis
(901) 252-4500

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About Dave & Buster's

Dave & Buster's Memphis provides a lively atmosphere with a variety of entertainment options, including many games. The service quality varies; some customers praise the friendly staff and great service, while others have experienced long waits and inattentive servers. The food is generally decent, with positive comments about the appetizers. A large party celebrating a child's 6th birthday was seated quickly in a big booth and enjoyed playing games afterward, though the noise level was quite high, making conversations difficult. Another visit involved a reservation made for a large team dinner, where the manager, De'Kendrick (DK), was very helpful. Despite a long wait of over three hours for the food and repeated assurances of a quick update, the staff's focus shifted as more guests arrived, causing frustration. However, DK’s professionalism turned the experience around, showing that good management can improve customer satisfaction. Some customers also noted that the staff needs better training in customer service, as there were issues with dirty areas and poor greetings. Overall, the establishment is a fun place to visit, but improvements in service and cleanliness are needed.