Dave & Buster's Memphis
$$ • Bars, American, Sports Bars
Hours:
2751 Wolf Creek Pkwy, Memphis
(901) 252-4500
About Dave & Buster's
Customers' Favorites
Dave & Buster's Reviews
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Awful service and food was just as bad!!!! Our app came out after our meals and we couldn’t get refills on our drinks. Go somewhere else!
The hostess seated us and the staff forgot about us. We waited 20 mins and no one came to check on us or take our order. Don’t eat here!
We walked in wanting to eat and walked up to hostess desk and the young lady behind the desk waited on us to speak first.
She was on her phone while my wife asked how do we get a table and the girl said” we would have to seat you” all while still looking on her phone.
And we had to ask for them to sit us. Now we have been waiting at a table for 20 plus minutes!
Don’t come here if you want to eat or will need assistance with anything.
Ratings
Menu
Hours
| Monday | 11AM - 12AM |
| Tuesday | 11AM - 12AM |
| Wednesday | 11AM - 12AM |
| Thursday | 11AM - 12AM |
| Friday | 11AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
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Dave & Buster's Memphis offers a lively environment with a variety of entertainment options, including many games. The service quality varies; some guests praise the friendly staff and good service, while others have experienced long waits and inattentive servers. The food is generally decent, with positive comments about the appetizers and Creamy chicken pasta. A large party celebrating a child's 6th birthday was seated quickly in a big booth and enjoyed playing games afterward, though the noise level was quite high, making conversations difficult. Another visit involved a reservation made for a large team dinner, where the manager was very helpful. Despite a long wait of over two hours for the food and repeated assurances of a quick update, the staff's focus shifted as more guests arrived, causing frustration. However, the manager’s professionalism helped improve the experience. Some customers noted that the staff needs better training in customer service, as there were issues with dirty areas and poor greetings. Additionally, guests mentioned that security checks ID, likely to ensure minors are accompanied by adults. One customer appreciated being seated upon arrival after calling ahead, and another found the overall visit great despite the wait. A few guests experienced long delays, with one waiting two hours for food and being told the order was misunderstood, causing frustration. Others noted that the restaurant does not inform customers at the register about discounts for eating first and then paying to play, and that some menu items, like steaks, are unavailable because they are cooked on-site to prevent spoilage. Overall, the establishment is a fun place to visit, but improvements in service, communication, and cleanliness are needed.