Dunkin' Donuts in Murfreesboro

“I placed a mobile order and got there about 3 minutes later. It was Sunday morning so they were definitely busy. The staff was friendly and talkative and I received my order which had several things to it in a very timely manner. It was a very nice overall experience“

“Matilyn at the drive-thru was incredibly sweet and made my visit so much better! I’m not sure if she made my iced coffee, but it was absolutely perfect—rich, flavorful, and nothing like the watery disappointments I’ve had before. I rarely treat myself to these sugary delights, but today, I’m so glad I did. Great service and a delicious drink—thank you, Dunkin’!“

“Placed a mobile walk in order for 2 drinks, hash browns, and bacon.Had to wait 15 minute to receive the hash browns and bacon due to an oversight in workflow of staff.The drive through was extremely busy with keeping customers moving while the in store orders were slightly delayed.Staff were hectically busy but still nice and took time to assist us. They provided a few munchkins to compensate for the 15 minute wait we had.“

“Their coffee selection is good and the app makes ordering so much easier. I like that i can create a favorite order so I dont have to rattle off specialty coffe with changes when I'm just waking up lol. Their donuts aren't bad. The sausage, egg and cheese croissant is quite tasty.“

“I'm happy they built a Dunkin closer to my area. I don't go often, but when I do I only get coffee. They are friendly and service seems normal for that type of establishment. I haven't had to go back in for a correction yet as I have had to do many times at other eateries this year.“

“I see so many reviews on here talking about mobile orders having to wait, employees being rude. I was there today during their busiest time, when they are packed, and they have been dealing with short staff, as i go there often, they are doing the best they can with the volume of customers. The managers Maggie and Rochelle are great and always try to smooth out any problems, they both go above and beyond. Sometimes you do have to wait, but there might be reasoning behind that. I am proud to call 833 memorial my home dunkin!“

“90% of the time they get something wrong or make you wait way too long, i dont know if its just the employees (not all of them) not caring or just something about how the store is being ran, but its not okay when on several occasions of getting a hot coffee it has been both filled up way too much as well as the lid not being secured. The food is good and the coffee is good, but only when its done right and in a timely manner

Edit: recently ive been coming through and they have had great service and have definitely improved, maybe it was just a bad day“