“Every morning this is my first stop on my way to work. I've never been a morning person but now that I start work at 7am it makes it much easier coming to this place to get coffee and being greeted with a smile and professionalism. I want to say, thank you! Thank you for making my mornings better and thank you for your excellent customer service skills.“
“I had a late order (30 minutes before closing) of drinks and donuts but, wasn’t sure what assortment of donuts were on hand. The staff was very friendly and accommodating. The ultimate plus, how fresh the donuts tasted and my favorite flavor blueberry was not showing online but, there were plenty of them as munchkins in the case. Even spending a little more, I was very pleased. Highly recommend this location to everyone! I was a resident here 28 years and recently moved to NC and this by far has been the best Dunkin’ experience!“
“Friendly staff that goes out of their way to make your super, special and difficult drink absolutely perfect!Dietary restrictions: Lots of different substitutes to make that custom coffee that tastes great, is healthy, and won't bother your allergies or food sensitivities.Parking: Big parking lots.Kid-friendliness: Have kid-friendly drinks. My 11 year old Nephew always orders the Coolata and a pink frosted donut ?Wheelchair accessibility: Wheelchairs are welcome and the store is wide open.“
“Just have to brag on this location real quick! First of all, I usually come here in the mornings or around lunchtime and they're always swamped, but the employees constantly work quickly & diligently to make sure everyone gets excellent service. Today I went at a less busy time though, and I mobile ordered when I was a block away (drink + food item) and they were ready and waiting for me on the counter by the time I got there! Everything was made correctly and tasted amazing as well. Keep up the good work!!“
“made a quick pit stop here to use the restroom and get a coffee on my road trip to indiana. the lady who served me was THE SWEETEST WOMAN! i asked for a vanilla latte and she explained to me the difference between vanilla and french vanilla. i wasn’t sure so i got caramel; but she gave me a small sample to try anyways so i know what i like! thank you so much, you made my day ? someone give her a raise!“
“The staff here is amazing there are two women who RUN THE SHOW. I work in the business park and stop when I can. I think a lot of the negative reviews are from sensitive people who don't understand that they try and keep the orders moving, they provide great service and efficient. I will say the kitchen is a little slow sometimes but they keep things MOVING. I ask these ladies their name every time I go and I always forget so I hope they see this or their general manager does.“
“This location is always really good. Today I placed a mobile order and I messed it up, and the lady in the drive through was very patient and let me place a second order. She was amazing. HOWEVER, someone who seemed to be a manager walked past and was shouting "why are they still in my drive thru!?" while the window is still clearly open. Why is this person treating the staff this way?? Instead of allowing your employee to help solve a customer issue for better quality customer service, you're more worried about keeping your times down. Do better. Great otherwise!“
“I wanted to quickly stop somewhere & pick up coffee to bring to an office where I had an appointment. I wanted to get 6 coffees, but didn't know size or what was good, etc. They were extremely helpful & quick. I told the woman helping me what I wanted, & she quickly recommended exactly what I was looking for. It was fast, friendly service, & the coffee was a hit at the office! Definitely recommend.“
“In a world full of negative reviews, I'm going to leave a positive one. This morning around 7:30 - 7:40am (7/31/23) I was the only car in line. My order was taken by a young man who was polite and kind. I asked for a packet of Splenda, but all they had was a container, so I said never mind to the sugar. However, this boy took the time to bring the Splenda container to the window with my coffee cup and have me tell him how much to add! I was so appreciative of him because I do not like super sweet coffee. He was so nice about it!I've had more good than bad experiences at this location. Not only does good customer service go a long way, but so does a customers kindness when ordering. Regardless, I'll always support my local Dunkin' :)“
“Their staff is hilarious and does a wonderful job. You can tell they genuinely get along and work well together. Kristin, Whitney, Ty, Amanda, Raven, Janae, Sean, Ebony, all of them. I'll remember your dog's name forever, but with ppl names I'm terrible so it's only due to my frequent trips to Vanderbilt and then the obvious Dunkin followup that I do. Going to the doctor/hospital/whatever is always better when you know you'll laugh afterwards. I love the outdoor seating and the coffee/slurpee that I never remember the name of either.Vegetarian options: Avocado toast is what I got on one visit. I'm sure there are things you can leave the meat off of and just get eggs.Dietary restrictions: They'll do their best to cater to your needs. If you only eat asparagus or raw food maybe don't go.Kid-friendliness: They treated the kids like adults and took their kid concerns and questions as seriously as if they were valid.Wheelchair accessibility: Was fine. The other perk was a clean bathroom. Why is that so impossible in so many places?“