Dunkin' Donuts in Murfreesboro

“Nice location. Drive through was mostly quick. A lady did cut in front of me, but realized that it was an online order. Felt kind of weird though. Coffee was freshly brewed. Sandwich was nice and warmed, not blazing hot. I like that this location is easy to get in and out of with a stop light.“

“The best the customer service at any Dunkin! Lesliy was very friendly easy to place my order and understood my need for a special order.. The manager Aaron was great she overheard i had an allergy and made sure to step up and ask what it was . (Gluten) and she changed her gloves and prepped the area without being ask and without making it a big deal .
They are great 👍 .going above and beyond without being asked means a lot to a customer! Keep up the great customer service.“

“Placed a mobile walk in order for 2 drinks, hash browns, and bacon.Had to wait 15 minute to receive the hash browns and bacon due to an oversight in workflow of staff.The drive through was extremely busy with keeping customers moving while the in store orders were slightly delayed.Staff were hectically busy but still nice and took time to assist us. They provided a few munchkins to compensate for the 15 minute wait we had.“

“They're the closest to my house so I go here pretty often, have never had a problem ordering from here or anything wrong with my food. Sure the lines may be a little long in the morning but it's never really a long wait unless someone has a big order. I'm usually just already late for work and just leave anyways“

“I'm happy they built a Dunkin closer to my area. I don't go often, but when I do I only get coffee. They are friendly and service seems normal for that type of establishment. I haven't had to go back in for a correction yet as I have had to do many times at other eateries this year.“

“Absolutely phenomenal experience! The entire team, from management all the way to the kitchen, operates at an exceptional level. The energy here is unmatched, and it truly elevates the entire visit.

If you appreciate a high-energy, positive atmosphere, make sure to stop by and say hello to Tay at the drive-through. Her enthusiasm is incredibly infectious and guaranteed to put a smile on your face! That young lady is going to make Dunkin some $$$ with that winning personality.

I also had the opportunity to connect with the district manager, who recently took over this location. After speaking with him, it’s clear that his leadership and vision are going to drive this store to outstanding performance and impressive results. This is a team on the rise, and it shows in every aspect of the experience!“

“90% of the time they get something wrong or make you wait way too long, i dont know if its just the employees (not all of them) not caring or just something about how the store is being ran, but its not okay when on several occasions of getting a hot coffee it has been both filled up way too much as well as the lid not being secured. The food is good and the coffee is good, but only when its done right and in a timely manner

Edit: recently ive been coming through and they have had great service and have definitely improved, maybe it was just a bad day“