Dunkin' Donuts in Murfreesboro

“Amazing service and workers they where not only super packed with a line wrapped around the building it went fast and smooth and everything was perfect and helped make my coffee as I’m still new to all the different ones figured 3rd time with amazing service will do a review“

“The svc here was absolutely awesome! I tried ice coffee by myself, & not just taking a sip of someone else's. The young lady who made it, 10 stars. I got the mocha. OMG, I loved it. And the little breakfast wraps? Ohhh yes. 10 outta 10.“

“The best the customer service at any Dunkin! Lesliy was very friendly easy to place my order and understood my need for a special order.. The manager Aaron was great she overheard i had an allergy and made sure to step up and ask what it was . (Gluten) and she changed her gloves and prepped the area without being ask and without making it a big deal .
They are great 👍 .going above and beyond without being asked means a lot to a customer! Keep up the great customer service.“

“Absolutely love this Dunkin’ location! 🩷 This is honestly the only Dunkin’ I go to because they never disappoint. My food is always fresh and delicious, and my refresher always hits the spot! Everything is consistently great, and I always leave happy. Definitely my favorite Dunkin’ location! 🍩🥤✨“

“Absolutely phenomenal experience! The entire team, from management all the way to the kitchen, operates at an exceptional level. The energy here is unmatched, and it truly elevates the entire visit.

If you appreciate a high-energy, positive atmosphere, make sure to stop by and say hello to Tay at the drive-through. Her enthusiasm is incredibly infectious and guaranteed to put a smile on your face! That young lady is going to make Dunkin some $$$ with that winning personality.

I also had the opportunity to connect with the district manager, who recently took over this location. After speaking with him, it’s clear that his leadership and vision are going to drive this store to outstanding performance and impressive results. This is a team on the rise, and it shows in every aspect of the experience!“

“I'm happy they built a Dunkin closer to my area. I don't go often, but when I do I only get coffee. They are friendly and service seems normal for that type of establishment. I haven't had to go back in for a correction yet as I have had to do many times at other eateries this year.“

“The staff was incredibly friendly, welcoming, and professional from the moment I drive thru. Everyone was polite, attentive, and genuinely seemed to care about providing a great experience. Their positive attitudes and excellent customer service made me feel valued and appreciated. It's refreshing to visit a place where the team goes above and beyond to make customers feel comfortable and taken care of. I had a wonderful experience and will definitely be coming back daily. Highly recommended!

Some of these reviews are entertaining. (some may be legit) A few of the same people complaining are the ones who walk in confused half the time not knowing what they want. take forever to decide, then argue with the process, and then act surprised when things don't magically work themselves out. It's easy to criticize from the sidelines. The reality is that the staff deals with all kinds of personalities every day, and they handle it far better than most people would. They stay professional, keep things moving, and do a great job despite the challenges. A little patience and self awareness from customers would probably solve half the complaints any where they go. Just saying.“