“This store has come a long way with the new ownership and new General Manager. The attitudes and poor service is gone and the new staff is friendly and provide good service. The restaurant is clean and in much better shape. This is a good choice for a sandwich in Chapel Hill!“
“Restaurant and food prep area is always immaculate. Ingredients are fresh and everyone here does a great job prepping your order. I use the app and just walk in and pick it up. When you order in the app, it only takes them 15 minutes or less to prep your order, and they have it ready to go. Very efficient and friendly.“
“The reason why for the 4 star is because I did my order at the drive thru and the girls who did my order did not even read it right or was to lazy to even read it. The gentleman that was there was very nice and professional I don't know if he is the Manger. So I came home the whole order was wrong and my mom sandwich was all wrong and my sandwich was cold and not toasted. So I went back to the store for them to get my sandwiches was so pass off and the other girl too and that does not look good for subway company and she was doing gesture and huffing and puffing and I just don't think they should be doing that both girls I hop she was not the manager because that's very sad to have a person like that in your company. And like I always say if you don't want to work then don't work at all we are not at fault for the situation they are going through in life. And the way she spoke to him was very wrong because if I was to be the Manger there I would have a talk with those girls and be little more professional and the guy there was very helpful and so nice that he said ok no worries I apologize and we will redo the subs. And he was more professional then those two girls working there and I did my order on this day January 13,2024 at 6:51pm and came back for them to redo it at around 7:30pm. I'm sorry for that guy honestly ? because those girls are not professional.“