Dunkin'
$ • Coffee ShopsAbout Dunkin' Donuts
Customers' Favorites
Donuts
Dunkin' Donuts Reviews
63 ratings
Share your opinion about Dunkin'
They consistently get our order wrong so just double check your stuff before you leave. They’re super apologetic when it happens and always fix the issue but still. This is the only coffee really in Soddy so we go often and once the food’s right it’s delicious!
I am not sure who the manager is at the Soddy Daisy Dunkin but they should read these reviews.... I went the other morning for the first time in probably a year. Placed a mobile order. Went inside to pickup. The girl who appeared to be a team lead or some type of supervisor was putting together an order. Kept huffing and puffing and asked me if I was Jessica after about 7 minutes if ignoring me. I said no. So she got my ordered which was a coffee and bagel and gave it to me. Not...read full review
Drea is AMAZING! I watched her today while waiting for my coffee and she is so fast and so efficient. She really does a great job and always takes care of her customers! ♥️
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 6AM - 8PM |
Dunkin' offers a mixed experience - while some customers praise the sweet and kind service, others find the donuts dense and dry. The lack of cashier and small, simple lobby might suit introverts, but wheelchair accessibility can be challenging, though there is a place to get upon the sidewalk. Customers have noted long lines and missing favorite items like the chocolate creme donuts. Many customers appreciate that they have almond and oat milk for those with dietary restrictions, and it remains a good spot for coffee and sweets. However, recent reviews highlight issues with customer service, including failed self-order screens, unhelpful staff at the desk, and rude behavior from drive-thru employees, which has caused dissatisfaction. Overall, Dunkin' seems to have room for improvement in service efficiency, product availability, and staff attitude.