“After reading all the negative reviews, I was hesitant to order from here and was expecting the worst. I finally did and was surprised. I ordered a 30 piece online with 4 different sauces. All were sauces great, cooked great, and pretty darn big. When I picked up my order I was and in and out in less than 3 minutes. I timed it because I was expecting terrible service based on reviews. There wasn’t a hostess when I got in, but was immediately spotted and helped. Hostess apologized I even had to wait all. Overall it, was exactly what you would expect from BWW, maybe even a little better. There is a sign out front that says “under new management” so maybe it has actually changed.“
“I’m big into reading reviews before I go someplace to eat. I’m also a Bdubs fan. So when reading the reviews for this location I was reluctant to come, but I did anyways.For people saying service sucked could be farther from the truth. I sat at the bar and was greated and served promptly. Ordered food and received that fast and hot.As for the smell of smoke and other not so great smelling areas.Now I’m a smoker and as I walked the stench of smoke was not there. They do have a smoking separate from the bar and dining area with a wall and glass doors. In the bar the smoke is not that overwhelming. As for being a smoker I don’t smoke inside, even if it’s allowed. To me it’s just not right for others to have to suffer from my poor choice. That’s why I’m surprised it’s even allowed. I could maybe understand if it wasn’t a place that served food. Frankly it shouldn’t, but that’s managements choice.As far as cleanliness, it’s clean period. All staff was cleaning if not busy with customers.“