Potbelly

$ • Sandwich Shops, Fast Food, Salad

Hours today·

About Potbelly Sandwich Shop

Potbelly offers a mixed experience for its customers. Many reviews highlight the good food, particularly the sandwiches, such as the Italian regular, which some found to be delicious and spicy. However, there are significant concerns about the service and cleanliness of the restaurant. While some employees are friendly and helpful, others have been described as rude or disinterested, leading to a frustrating experience for customers. Issues with order accuracy are also prevalent, with complaints about incorrect sandwiches and missing items. The cleanliness of the bathrooms and overflowing trash cans has raised concerns about hygiene. Despite these issues, it appears that management is responsive to feedback, as some customers reported improvements after raising their concerns. While the food quality is appreciated, the inconsistency in service and cleanliness may deter some diners from returning.

Menu

Add a Menu
Potbelly Menu
Potbelly Menu

Customers' Favorites

Photos

Add a Photo
Potbelly
Potbelly
View All Photos

Potbelly Sandwich Shop Reviews

3.1
150 ratings
5
30%
4
14%
3
10%
2
17%
1
29%
Food
3.5
Atmosphere
3.5
Service
3.2

Share your opinion about Potbelly

This Potbelly has been my go-to place the last four years of college! The Wreck and Farmhouse are my two favorite items on the menu. And the staff is always friendly. I don't know his name, but the gentleman who takes a class at Brookhaven Community College is the best! He is always so friendly and talkative to everyone in the store or drive thru.
Every time I have come here the employees have been very friendly and helpful. The smoothies are amazing.
Food was great. The only demur was that the cashier ignored us for a good 5-10 mins before he had us paid after our food was sitting right infront of him.

Read All Reviews(150)

Hours

Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 10AM - 9PM
Updated on: