“I haven't been in this one yet I was thinking about going but it looks like if you were there having your sandwich built you would see that they built it wrong and you would have made them fix it or not are refused to pay for it either one and some people say they're good some people say they're not according to when you go I guess I'm going to try it out though sounds like a good one especially the only one that I know of is 24 hours“
“Walked into Subway and this place was the cleanest one I have been to in quite a while. Sylvester was cleaning the glass where the food was being kept. You can tell he's very particular about his work and that's a good thing. His customer service was great as well. Thank you Sylvester for your great customer service. I will be visiting again.“
“Great service and this young lady was extremely detailed and incredible in filling the order!!! She's the one from Burleson was 5 plus stars for customer service and great with conversation while making a sandwich. Absolutely would give 10 stars if able. Thanks for the great lunch and service“
“When I went in subway the two young men were slightly busy. They were very professional, kind and work really fast!!! It’s not common now days so I was really impressed. The food was fresh and the place was clean. I will be back to this location.“
“Been going here non stop for a couple weeks now for work. Have to start out with since this new manager has started it's a different place. Food is always fresh, cookies are fresh, service is great, just all around great place to eat. I swore off subway for years before this and I'm glad I gave it another chance, this is the subway you want to go to!“
“update on July 9,2025
Last two times I have been to this location has been very disappointing.
Employees don't read instructions and they are rude when you come get your order. last 2 orders have been messed up and they won't ever correct it. Go to the location on Matlock and Arbrook or better yet Go to Jersey Mike's or Firehouse if you want a real sub.
Usually have bad experience at this location but today our family went and the man working was very polite and kind. Place was busy but he did an awesome job. Subs were made great and tasted delicious.
Thank you Isaiah M keep up great work.“
“Today, bayou cat doesn’t realize what they did. They made today a super special day and they don’t know how. My wife and I had a crawfish boil for our wedding, crawfish swim in our blood. They continued to make a big day even better by going above and beyond for my wife and I. Despite running around like crazy and still having to go to work, they took time out of their day for us. Thank you. We already were loyal customers, but we won’t ever stop spreading the good work of crawfish.“
“Wonderful Customer service is rare nowadays, thankfully Akhil reminded me beautifully of the service I missed. He took his time and was very patient, we even tried something that was not on the menu. He went out of his way for me today and was a gentleman through and through. I am definitely coming back the this specific Subway!“
“My fiancé’s truck broke down, and we got it to the parking lot of this Subway. While we were working on it, a very sweet employee offered us water and told us to come in if we needed some AC. I did not catch her name, but she provided kindness in a very stressful situation, which is rare these days. We will absolutely come back to this location.“
“Went there for a quick lunch while waiting for my car to be worked on, food is what you expect from Subway, pretty good but the ladies behind the counter that day were very friendly and engaging so that was a nice reprieve from just expecting to show up, order and pay with minimal interaction.
I also had the new footlong Oreo cookie, highly recommend but definitely share cause it is rich!“
“I was just here at 05/03/25 The Sandwich artist(Krystal) that had served me had Stellar service quick timing with great memory to everything I asked. Especially when she was the only person left on staff at that time (as the other coworkers had left her by herself at the store) Amazing customer service great job would come again deserves a pay raise“
“I just walked in later than I would have preferred ,but before closing time, and I was helped by a gentleman who was kind, understanding, helpful, and attentive. His communication skills were great. I don’t recall this young man’s name but I wanted to express how great of an experience I had. I haven’t tried the food but the good customer service deserves the 5 stars anyways.“
“Normal subway 😗It never fails me when I am hungry 😋 It’s kinda nice that they recently added this small location to their app which is very convenient but with a small catch 😟It can be a bit long for the staff to make your order.I can’t complain tho because the subs are very so good and the staff themeselves
really nice too.🥳“
“Good place to eat But the owner made a big mistake in not offering the Honey Oak Bt was as a choice. I'm sure it was due to cost because a lot of customers have been asking for it and it has made me go elsewhere! When they offer it again I will go back. Until then not....“
“This afternoon I ordered a sandwich and had an awesome encounter with the most pleasant young man, his service on point , he requested several different options , and very well mannered , service with a smile , made my gloomy day turn bright.. need more people like him at fast serving restaurants.“
“Lisa, the store manager, is incredible. She and the guy that made our sandwichiches (I think his name was Ivan) were so friendly to me and my daughters and provided the best customer service. On top of that, the sandwiches were great! I'll only be going to this subway from now on.“
“I wanted to give a shout out to Cassidy! She was BY HERSELF working the whole front and trying her best to serve everyone. The manager or whoever was with her did a bank drop DURING LUNCH RUSH. She did a great job and did the best she could given the unfortunate circumstances. She deserves a raise!!!“
“Visited this Subway by chance. The service was great. We immediately got our sandwiches made. The lady checked on us after we got served and decided to eat in. Most of the tables had crumbs on them and needed to be cleaned off. It would help if someone sweep up.“
“I placed a mobile order and then had an emergency and got here an hour after I was supposed to be and they were closing but thankfully still had my order ready and let me run inside and grab it. Thank you so much!! Plus the sandwiches were amazing still! Thank you!!!!!“
“I placed a mobile order and then had an emergency and got here an hour after I was supposed to be and they were closing but thankfully still had my order ready and let me run inside and grab it. Thank you so much!! Plus the sandwiches were amazing still! Thank you!!!!!“
“Every time I go to Subway, I am treated with the utmost professionalism and courtesy. My food is ALWAYS FRESH, and I love the presentation of the prep area... it's neat and clean!!! This is by far - one of the BEST LOCATIONS in Arlington!!! 💯💯💯“
“They only take orders on app wouldn't take the paper Coupons. Sad. I had BoGo footlong sub w Drink that wasn't what was on the app. Tension got higher w the one I was with. Because I feel technically challenged. But you watermelon w cucumber juice was delicious too.“
“Came in a few before my shift at work and it was pretty packed, with three of us to one employee. He was extremely fast and efficient. It took less than 5 for us to start ordering, and even less for it to be made. He was great in making sure everyone was well taken care of. First time was great.“