“I stopped by Subway recently and was helped by Valerie, and I just have to say she made my whole experience so much better! She was super friendly, patient, and made sure my sandwich was exactly how I wanted it. You can tell she actually cares about the customers! She greeted everyone with a smile and kept the line moving fast without rushing anyone.
The food itself was fresh and neatly made, but Valerie’s customer service really stood out. It’s rare to see someone so upbeat and professional, especially during busy hours. She made me feel welcome and taken care of, which is honestly what keeps people coming back.
If management sees this, Valerie definitely deserves some recognition. I’ll be returning to this location because of the great service she provided!“
“Went there for a quick lunch while waiting for my car to be worked on, food is what you expect from Subway, pretty good but the ladies behind the counter that day were very friendly and engaging so that was a nice reprieve from just expecting to show up, order and pay with minimal interaction.
I also had the new footlong Oreo cookie, highly recommend but definitely share cause it is rich!“
“This location has made major improvements in the past year. I eat here a lot as well as being a doordasher I get a lot of orders to pick up from here. I only have one complaint with Caesar. He always takes 20 minutes to make 1 sandwich. It is especially ridiculous when you are waiting for an order and he stops working on the order and then goes in the back for 15 minutes before completing the order.“
“Walked into Subway and this place was the cleanest one I have been to in quite a while. Sylvester was cleaning the glass where the food was being kept. You can tell he's very particular about his work and that's a good thing. His customer service was great as well. Thank you Sylvester for your great customer service. I will be visiting again.“
“Great service and this young lady was extremely detailed and incredible in filling the order!!! She's the one from Burleson was 5 plus stars for customer service and great with conversation while making a sandwich. Absolutely would give 10 stars if able. Thanks for the great lunch and service“
“I love ordering from Subway online! Their “Buy one footlong, get one for $1” deal is awesome and super convenient. The online order process is quick and easy, and my food is always ready right on time. Great value and service!
(Photo from the Subway app)“
“Today, bayou cat doesn’t realize what they did. They made today a super special day and they don’t know how. My wife and I had a crawfish boil for our wedding, crawfish swim in our blood. They continued to make a big day even better by going above and beyond for my wife and I. Despite running around like crazy and still having to go to work, they took time out of their day for us. Thank you. We already were loyal customers, but we won’t ever stop spreading the good work of crawfish.“
“David has always been incredibly kind and provides excellent customer service! I would give him a 5-star rating, but I am disappointed to see that every time we visit, he is by himself with no assistance during busy hours. It's unfortunate to see such a dedicated employee without the necessary support to handle the rush.“
“The manager Dario is awesome, really takes care of people and has a good attitude. I’m sorry to hear that he is going to a different job. Hopefully the new manager will be as good as him. It’s nice to see that this location is finally working towards it remodel however it still has a bunch of old stuff in it which is weird. Sandwiches are good, Subway is always my go to almost every day.“
“I was just here at 05/03/25 The Sandwich artist(Krystal) that had served me had Stellar service quick timing with great memory to everything I asked. Especially when she was the only person left on staff at that time (as the other coworkers had left her by herself at the store) Amazing customer service great job would come again deserves a pay raise“
“Mane when I tell you, the worker(Matt and Brandon) make the best sandwich so far since I’ve been going, the flavor the way the sandwich mixes well and taste so good, clean store could use a little cleaning around the edges but so far is great and communication as well is great!!!
Check this out ooooo mane tuna, provolone, bacon on top with onions and light teriyaki sauce toasted, lettuce banana peppers with 4 jalepenos wit some mayo a little more teriyaki sauce and sub crunch on top to cancel it out from being so moist mane it’s a must try😮💨😮💨😮💨😮💨“
“I just walked in later than I would have preferred ,but before closing time, and I was helped by a gentleman who was kind, understanding, helpful, and attentive. His communication skills were great. I don’t recall this young man’s name but I wanted to express how great of an experience I had. I haven’t tried the food but the good customer service deserves the 5 stars anyways.“
“came in on 10/08 to get a sandwich around 9- best sandwich I have ever recieved from this store. I didn't catch the guys name but genuinely hope to see him next time best sandwich we have ever gotten from this location. 10/10 my friend, super friendly too.“
“Wonderful Customer service is rare nowadays, thankfully Akhil reminded me beautifully of the service I missed. He took his time and was very patient, we even tried something that was not on the menu. He went out of his way for me today and was a gentleman through and through. I am definitely coming back the this specific Subway!“
“Good place to eat But the owner made a big mistake in not offering the Honey Oak Bt was as a choice. I'm sure it was due to cost because a lot of customers have been asking for it and it has made me go elsewhere! When they offer it again I will go back. Until then not....“
“My fiancé’s truck broke down, and we got it to the parking lot of this Subway. While we were working on it, a very sweet employee offered us water and told us to come in if we needed some AC. I did not catch her name, but she provided kindness in a very stressful situation, which is rare these days. We will absolutely come back to this location.“
“This afternoon I ordered a sandwich and had an awesome encounter with the most pleasant young man, his service on point , he requested several different options , and very well mannered , service with a smile , made my gloomy day turn bright.. need more people like him at fast serving restaurants.“
“I wanted to give a shout out to Cassidy! She was BY HERSELF working the whole front and trying her best to serve everyone. The manager or whoever was with her did a bank drop DURING LUNCH RUSH. She did a great job and did the best she could given the unfortunate circumstances. She deserves a raise!!!“
“Thank you to sparks for letting me know the new rules. That I absolutely will not abide by… subway sandwiches have been made the same for the last 30 years. I want my cheese melted over the top of my protien not he bottom! But he was very friendly and informative!“
“I placed a mobile order and then had an emergency and got here an hour after I was supposed to be and they were closing but thankfully still had my order ready and let me run inside and grab it. Thank you so much!! Plus the sandwiches were amazing still! Thank you!!!!!“
“Every time I go to Subway, I am treated with the utmost professionalism and courtesy. My food is ALWAYS FRESH, and I love the presentation of the prep area... it's neat and clean!!! This is by far - one of the BEST LOCATIONS in Arlington!!! 💯💯💯“
“I haven't been to this location in a few years because of a past experience, but I gave it a another try because I was in the area. First thing I noticed was how clean the restaurant was and how friendly the person behind the counter was also. Her name was Kim if I remember correctly but she was very friendly and on point with her customer service. I will definitely be back very soon.“
“Restaurant was very clean and the staff was pleasant and knowledgeable. The manager was kind and professional, giving me confidence that my sandwich would turn out wonderfully. My turkey sandwich was made exactly how I’d asked and everything was placed perfectly on the bread with nothing spilling out like I’ve had happen at other stores. The proportion of mayo to oil and vinegar was wonderful and didn’t cause a mess. Will definitely be coming back to this Subway exclusively for my lunches from now on.“