“The second I walked in the employee, who I think is the manager, greeted me and was very attentive to me. Quick service and great conversation. I have never sent a review for a subway but while I dined in the pretty much cleaned the entire store, washed all the dishes and gave excellent customer service to about 6 other customers. If I could give 6 stars I would!!!!“
“I literally ate the best spicy Italian sub I’ve ever had. I wish I knew the ladies name who made it but she’s a little bit older black lady with grey hair. She was extremely nice and welcoming. I never comment on anything but the sub was that good. It wasn’t messy, proportioned perfectly and looked amazing when I opened it. You can tell she really cares about the quality of her work. You’re amazing, thank you!“
“I’m from out of town. I’m here for work. Subway is my go to spot. After reading the reviews. I saw somebody say that this is their favorite location in all of Ft Worth. I understand why. This is the best subway sandwich I’ve ever had. Ladies from the bottom of my heart, thank you so much. I don’t know your names, but thank you.“
“Chris is amazing! I come to this location here and there for my lunch break. Walked in and Chris was cleaning and restocking with care. After he finished that he was so kind and gave me suggestions on his fav sandwhich combo. Customer service is 10/10!“
“Went today and was super disappointed to see they're opened from 11-8 on Thanksgiving day. I come every Tuesday and have for a few years now since I work just up the street and these women and men work hard, they deserve a day to rest and celebrate their families; especially since regular business hours pick back up the next day. These hours leave absolutely no time for enjoiying the holidays with their loved ones and everyone deserves that. I'd also be willing to bet the owner will be at home with their family resting and enjoying his holiday, like seriously 11-8? What are they supposed to celebrate at 8am or 10pm? Be realistic and show your employees some appriciation, they help run the store day in and day out, this is not how you encourage your employees, it shows zero respect to them as humans. If you want the store open thats fine, but run it yourself and give your employees time off like they deserve. This is just pure greed and is incredibly off putting as a customer. Look at all the reviews, its praising the workers, reward them with a well deserved day off.“
“I was here on 2/5/2025 at 6:11 pm
There were 3 employees working
They were all extremely professional and polite.
The young lady made my sandwich perfectly.
They all spoke and even checked on me at the table.
As customers were leaving they would tell them to have a great night.
This is an excellent location with great staff.“
“The lady Cre is literally there everyday i go in by herself an no matter how busy she maintains a great spirit greets every customer place is always clean ingredients all fresh looking I've never had a bad experience with her I just wanna say thank you for your service you totally rock“
“Coop and Roog are amazing! Hopefully I spell there names right , They’re always respectful, kind, and professional. They made my order perfectly with no attitude or complaints. I’ve been coming here within the past week, and I honestly prefer when they’re working. They make the whole experience better every time!“
“Just left the Subway in Fort Worth and man, I gotta say… that place is CLEAN. Like immaculate clean.
Traci (the manager) and her whole team are straight-up professional. Great customer service, everything felt welcoming. The meats and veggies all looked super fresh, and she made ordering super easy with that top-tier service.
If you’re in the area, y’all come on down and grab you something to eat. I’ll definitely be back! 🚀“
“I had an amazing experience at Subway! The staff were super friendly and welcoming, and my sandwich was made fresh exactly how I like it. The restaurant was clean and comfortable, making it a perfect spot for a quick meal. Highly recommend for anyone looking for a tasty and satisfying bite on the go♥️“
“I believe in giving good reviews too! Thank you Christian (sorry if I didn't spell it correctly). He gave the BEST customer service. It was raining hard outside and late but he took his time, was very personable made me feel valued as a customer.“
“We love this location. They always have fresh vegetables and it’s always clean. ShoutOut to PORCHA she is the BEST!!! She always makes our food to our likings AND IM SOMEONE WHO LOVES EXTRA.!! She is so sweet!!!! Every time we come in I look for her!!! She is absolutely the best.!!!!“
“Great Subway, fast and friendly service, fresh food that tastes good with a great place to sit and enjoy the meal. It’s in a cool college neighborhood that is easily walkable with plenty of parking just around the corner. One of the owners is usually in store to help the team and take care of people who come in. Highly recommended.“
“ordered ahead for pickup to eat after i shopped for my groceries.
whoever made my order today, youu ATTTEE cause i quite literally devoured my sandwich 🤧 i love me a sauced up messy sandwich oo
compared to the subways around this area, this one probably the best out of them.“
“Mrs de la Garza was absolutely wonderful helping me out today! I had an issue at a separate subway where I couldn’t get ahold of anyone and was being cussed out by the team members. 1 call to Mrs de la Garza and she instantly solved my issue! I cannot thank this store enough they have been absolutely wonderful for the last 2 years for me and family and the 2 ladies who were at the store were so helpful, I didn’t think to get their names but they both helped me out so much with this issue AND IT WASNT EVEN THEIR STORE THAT HAD THE ISSUE! If I could I would give this store 10 stars!“
“When we first walked in there was a girl stocking the fridge with drinks who was not very welcoming. A lady by the name of Lisa came out to attend to us. Let me just say she was very sweet! She had great customer service skills! We need more people like her out there because everywhere else nowadays customer service has gone out the window. Thank you Lisa for being so nice this evening. My stepdaughter enjoyed her sub :-)“
“Walked in a bit late (Unfortunately I was in the passenger’s seat of my parent’s care who needed to run some errands) and told them my name. They proceeded to tell me that they didn’t have someone with that name. Which was weird. I would’ve showed them the order on my phone but it had disappeared.Told them I came a little later than the time given. They checked the computer, saw my name and that my order had already been picked up. They were wondering if it was DoorDash (it wasn’t.)Makes me wonder if someone had a similar sounding name or something and they accidentally gave them my order. Idk, the whole thing was weird. They seemed pretty confused too, lol. But one of the women made me another sandwich along with the other things I ordered online so everything was fineeee“
“This subway deserves a shout out. It’s inside a gas station but the cleanest subway I’ve seen in years and the only one I will go to. The staff is so nice every single time I go in there. If you order something they will tell you the deal to save you money which to me is going above and beyond. Most places just want you to spend spend spend. I truly enjoy my lunch breaks and going to see these ladies and their positive energy. It helps me reset before I go back to work. They also load your sandwich up and actually try and make a good sandwich.“
“When you find yourself in a situation beyond your control, yet still manage to render quality customer service, it says a lot about you as a person. Despite being short staffed, Heather went above and beyond to serve not only myself, but also the customers that came in after me, with great poise. Thank you Heather. Your quality service did not go unnoticed 😊!“
“Great Subway. Sometimes you can’t tell, but this one is a sure bet. Always clean, always fresh food. The team is always on top of it.
This location is remodeled so they have all the new stuff so you don’t have to worry about broken down tables and peeling wallpaper. I like that they are always baking bread and cookies throughout the day so you know it’s fresh.“
“Dude makes the sandwiches great when you’re actually there but whenever online ordering , he don’t do the best. I ordered an Italian bmt and only got the ham in it. It was dry. I didn’t get the pepperoni and salami that a bmt specifically has. Makes the orders wrong every time I order online but sometimes I just don’t wanna go inside but wish I checked before. But yeah he’s great in store and always appreciate how he makes it when there but wouldn’t recommend online ordering here.“
“There definitely needed to be another person there. It was incredibly busy when I arrived and stayed that way for half an hour. Despite that, Albert was amazing. He handled a rude customer with tact and professionalism, despite being frustrated, and was able to quickly and efficiently take care of every customer in the store by himself. Our food turned out great, and that's even with it being really busy.“
“Shoutout to Rodney at the Subway on Clifford 🙌
Hands down one of the best customer service experiences I’ve had in a long time. Rodney was friendly, fast, and actually paid attention to every detail while making my sandwich. You can tell he takes pride in what he does — everything was fresh, neatly put together, and exactly how I asked for it.
On top of that, his attitude made the whole visit better. Super respectful, great energy, and just genuinely welcoming. It’s rare to see someone go above and beyond like that at a quick stop, but Rodney definitely did.
If you’re stopping by this Subway, hope you get Rodney — dude deserves recognition 💯“
“John (5019) is by far the driving force behind the success of this location. I have not been inside of a Subway in 8 years because of the constantly poor quality food and service in my neighborhood (Duncanville/Cedar Hill). However, with the recent loss of my car I am learning the public transportation system. While waiting for the train, I was hungry and directed to this location because of the close proximity.
John provided above and beyond hospitality and oozed positivity and patience. He has been with the company for 10 years and deserves the proper recognition because he single handedly restored hope in this corporation, and truthfully humanity. I will constantly return solely to see John and only spend money when he’s on the clock. This review is only the tip of the iceberg on how much my interaction with him today meant to my heart, and stomach because everything was delicious and made with LOVE! Thank you again John and we will see you soon. Stay blessed. - (Sweet onion meal deals) Subway #18794-0“
“This subway has had a remodel and looks great. We have been in a couple of times here recently and the associate with ID 442 I did not get her name but she has made our sandwiches everytime we have come in to order. She is the sweetest person and very neat when making her orders. She labels them and asked if we need anything else. She's a keeper for sure. When we got them home they were neatly wrapped and not messy to eat. They were prefect. Please let her know she is doing a great job. Recognition goes along way.
Thank You
The Avenas“
“I like this place. It’s one of the few spots near my house, and I’ve never had a problem with the food here. They have this tea in the fountain drinks that my mom loves, and I don’t know anywhere else to get it. Their cookies were fresh, and the food has been great every time.“
“Valerie was Awesome!!! Dinner time and the store was crazy busy. Valerie greeted and welcomed every customer that walked in with a genuine smile while she continued serving her customers. Absolutely awesome Customer Service and very well prepared sandwiches made to order. Great Job Valerie, You are Amazing!!!“
“I just left this subway after literally botching my order one too many times. The worker, Tee? AMAZING. Never showed not one ounce of impatience, annoyance nor not one sign of being annoyed. Even if she was, I couldn’t tell! We chatted a bit, and me as a genuine clutz and nervous person felt accepted and just good overall. I don’t know about the other workers… But Tee? Ay man… she needs her props, flowers, a raise and then some!“
“I don't know the name of the nice white lady that works there in the morning, but someone should give her a raise because her attitude is stellar. No one smiles that much that early in the morning, that takes commitment to a great attitude. Great job Mrs Subway Smiler. Here's to you!“
“Ordered food online with a coupon and went up to the store to pick up, not to mention I buy from subway once a week however when I got there the younger lady working wouldnt let me use my coupon for a cookie!! Really yall wanna lose a customer over a cookie??? Its a cookie!!“
“I placed my order online, and knew it wouldn't be ready by the time I got there, when I went in no one was there and the ladies were already working on my order and that made me happy. They were friendly and quick. The sandwiches were amazing and they got everything right. Will be back for lunch more often.“
“This place rocks!
I go to a lot of subways... This one located inside tiger Mart is FANTASTIC! Jeb is the one I have dealt with and he is absolutely amazing. He makes suggestions and helps everything there work smoothly. I have tested a couple of times here and it's always the same.. I would definitely definitely recommend! Thanks for brightening my day!!!“
“Good food at a ok price.??️??Update:4-26-2022Ordered on line (first mistake an last)!Add Avocados ? ....all I got was a few smears of Avocados. Sandwich making is a art form an someone sucked at it here on this day...4-20-22.....An later“
“Normally I wouldn’t bother reviewing a subway but the staff here was so friendly and kind that I felt it was due. I came here during a rush with a couple of dozen of local students (no idea where from, I’m not local) in front of me, and I’ve been in many fast food joints where the staff gets stressed and starts getting short and rude when faced with this kind of crowd. The three ladies who were working there yesterday (may 18 2026 at around 11:30 AM) were so nice and polite. Very generous with portions too! I had just arrived in Ft. Worth a half hour previously so this was actually a really good first impression for the city to make!“
“As a truck driver who has driver all over This is BY FAR one of the cleanest and welcoming locations I’ve ever visited. I was greeted upon entry and welcomed with a smile. I personally can’t get over how clean and fresh the veggie station was presented. Sandwich was great I’ll be back next week!“
“I must say this is a awesome subway to eat at I used to be a manager at subway in garland off of Jupiter and I didn't just experience a great salad but had Tim & Eddie who had exceptional customer service and great personality and most of all service with a smile that's not something you really see anymore and I really enjoyed it. I'm not sure who their boss is but these 2 are great really. Give them boys a raise and keep them cause great skills like these 2 have is hard to find I really enjoyed my salad thank Tim, Thank you Eddie for making my day yall are great. Keep smiling.???“
“I've never seen a nicer and calm person working at Subway around the country than Natalie. I could feel she cares about customers and talks in a pleasant way with no rush. I would return anytime to order more food only because of her polite and classy attitude. A really pleasant person.“
“Stopped in this evening for a couple of sandwiches and had the absolute pleasure of being served by Lawrence and Labill.
They made sure my sandwiches were done right but more than that, they did it with such a welcoming and joyful attitude! Excellent service that deserves being noted! Thank you!“
“Wasnt quite sure how to do the stars. I'll just say originally, the food I rated 2 stars and service a 2 for am shift. My order had no provolone cheese, extra pickles, no banana peppers or spinach on it. Guess, they thought lettuce was spinach. Went up there when I got off and the evening shift fixed it. Valerie and V. They are awesome ! They were very sweet, helpful and fixed it beautifully. They apologized even though they were not the ones that messed it up. They were so gracious..even gave me a cup to get a drink because it was so hot. They made my horrible experience wonderful !! I will only go back when they are working ! SUBWAY YOU NEED TO GIVE VALERIE AND V A RAISE AND A PROMOTION !!! Thank you for caring about your customer service and the quality of your work. Most people now days don't care. Anyone would be proud to have you two as employees.“
“I was skeptical about ordering here again because I had a not so good experience in the past. It's been over a year since I last ate here but I received an email about a buy one get one for a dollar deal so I gave it another try. I ordered 2 footlongs for pickup. When I arrived at the location, my order was already ready and on the pickup stand. There was one worker behind the counter who had welcomed me in. The store was nice and clean and my food was made correctly. So I'm way happier about my experience this time around.“
“This is truly my favorite subway store for two reasons; 1. The awesome amazing subs 6inch and footlong sandwiches and 2. The awesome store manger ( Michelle ) and her absolute wonderful employees ( Molly, who with her larger than life personality will make feel so good about yourself ) and Samantha that have become more like 2nd family members who truly care and know you by name and talk with you about life in general. So if ever around Rosedale and 8th Avenue and want a great subway sub and truly the greatest customer service you'll ever receive then look no further than that subway store., you want regret it !!!!“