“Literally had THE best encounter this evening. I put in an online pickup order around 7-8pm. Before even going in,I noticed the young man working had the biggest smile. It was the kinda energy you could feel from the parking lot! In a world that's desperately needing more of that energy, it was beyond refreshing to see someone who was genuinely happy doing their job. It's a bit of a rarity so I feel like it needs to acknowledged. He's an asset to your business! 💯“
“Stopped by for a quick lunch and it’s your typical Subway. They were a little busy when I arrived but they handled it well. Ordered a turkey sandwich + chips and the sandwich was made effectively. Location was clean as well. Would definitely return in the future.“
“Tony is amazing! His customer service is top notch and we have great conversations. The restaurant is clean and the veggies look fresh every time I’ve been there. I love that the service is fast and efficient and I really appreciate the consistency!“
“I NEVER leave reviews, but this guy deserves one! The manager running the night shift had AMAZING customer service! He was super nice, patient, and genuinely cared. He took the time to have a conversation, and I even noticed him washing his hands between every customer. He went above and beyond and made the whole experience great. All around, he was fantastic! **HE NEEDS A RAISE!** Employees like him deserve to be recognized and appreciated for the way they treat their customers. 👏🏼⭐️“
“The first thing I noticed was this Subway was very clean. I was greeted when I came through the door by a cheerful young lady behind the counter. Hadn't had a Subway in a couple of years so I didn't know about all the new items. Staff was very helpful in explaining the changes. Settled on one of the protein wraps. It was very good and made quickly, added chips, a drink and a cookie and was out the door in under 10 minutes. Customer Service was great and food hit the spot. Will be back.“
“The manager Dario is awesome, really takes care of people and has a good attitude. I’m sorry to hear that he is going to a different job. Hopefully the new manager will be as good as him. It’s nice to see that this location is finally working towards it remodel however it still has a bunch of old stuff in it which is weird. Sandwiches are good, Subway is always my go to almost every day.“
“Good place to eat But the owner made a big mistake in not offering the Honey Oak Bt was as a choice. I'm sure it was due to cost because a lot of customers have been asking for it and it has made me go elsewhere! When they offer it again I will go back. Until then not....“
“Great service and I cant remember the gentleman who made my sandwich but it was the best looking sub I had ever had. However, was very disappointed when I got home and about to eat. The bread was hard and old. It was a different location than normal but wont be back there. I would think you would know when bread is old and hard.“
“I don't usually do reviews let alone give a good review on subway but I met the server cj and he made my experience feel like I was at chick fil a Lmao but seriously that's the best service I've has at a Subway!! Will definitely only start going to this spot usually subway workers be up tight bec I want alot on my custom triple decker sandwich. Just got home about to devour it now“
“Spark provided outstanding service! He was friendly, fast, and made my sandwich exactly the way I wanted it with great attention to detail. It’s clear he cares about his customers—thank you, Spark, for the excellent experience!“
“Mane when I tell you, the worker(Matt and Brandon) make the best sandwich so far since I’ve been going, the flavor the way the sandwich mixes well and taste so good, clean store could use a little cleaning around the edges but so far is great and communication as well is great!!!
Check this out ooooo mane tuna, provolone, bacon on top with onions and light teriyaki sauce toasted, lettuce banana peppers with 4 jalepenos wit some mayo a little more teriyaki sauce and sub crunch on top to cancel it out from being so moist mane it’s a must try😮💨😮💨😮💨😮💨“
“I just walked in later than I would have preferred ,but before closing time, and I was helped by a gentleman who was kind, understanding, helpful, and attentive. His communication skills were great. I don’t recall this young man’s name but I wanted to express how great of an experience I had. I haven’t tried the food but the good customer service deserves the 5 stars anyways.“
“David has always been incredibly kind and provides excellent customer service! I would give him a 5-star rating, but I am disappointed to see that every time we visit, he is by himself with no assistance during busy hours. It's unfortunate to see such a dedicated employee without the necessary support to handle the rush.“
“I wanted to give a shout out to Cassidy! She was BY HERSELF working the whole front and trying her best to serve everyone. The manager or whoever was with her did a bank drop DURING LUNCH RUSH. She did a great job and did the best she could given the unfortunate circumstances. She deserves a raise!!!“
“came in on 10/08 to get a sandwich around 9- best sandwich I have ever recieved from this store. I didn't catch the guys name but genuinely hope to see him next time best sandwich we have ever gotten from this location. 10/10 my friend, super friendly too.“
“The general manager needs to do better at making sure the store is stocked and the workers aren't overworked.
Nevertheless, the new store manager works well under pressure, stayed professional and positive and ensure our order was correct.“
“Thank you to sparks for letting me know the new rules. That I absolutely will not abide by… subway sandwiches have been made the same for the last 30 years. I want my cheese melted over the top of my protien not he bottom! But he was very friendly and informative!“
“Wonderful Customer service is rare nowadays, thankfully Akhil reminded me beautifully of the service I missed. He took his time and was very patient, we even tried something that was not on the menu. He went out of his way for me today and was a gentleman through and through. I am definitely coming back the this specific Subway!“
“I haven't been to this location in a few years because of a past experience, but I gave it a another try because I was in the area. First thing I noticed was how clean the restaurant was and how friendly the person behind the counter was also. Her name was Kim if I remember correctly but she was very friendly and on point with her customer service. I will definitely be back very soon.“
“Every time I go to Subway, I am treated with the utmost professionalism and courtesy. My food is ALWAYS FRESH, and I love the presentation of the prep area... it's neat and clean!!! This is by far - one of the BEST LOCATIONS in Arlington!!! 💯💯💯“
“I always stop at this location for lunch and I usually go on Tuesdays or Wednesdays since I’m near the area. As soon as I walk in, I am always greeted by employees but Janet is the one who smiles at me and knows my order now. My sandwich is always toasted exactly to my liking with just the right amount of toppings. 5/5 Janet is attentive and makes great sandwiches.“