Baskin Robbins in Austin

“I’m leaving 5 star to combat the negative reviews. Yes the seating area needs a deep clean because it’s an ice cream and donut shop; both of which are made of sticky things that will be constantly spilled. And it’s serviced by high school kids.

But the ice cream is good, reliable Baskin Robbins. They have a ton of flavors. It’s in the neighborhood and doesn’t cost $12 per serving.“

“I recently visited this location Friday morning and enjoyed the ice cream! The flavors were delicious and the selection was great. While the experience was generally positive, I did notice a disturbing odor from an employee in the shop that was a bit distracting. Hopefully, this is something that can be easily addressed to further enhance the customer experience! I had a great experience at this location besides the odor, recommend!“

“@ Josh Salads…the only thing gross is your ignorant comment. That person you’re so judgmental of, happens to have a medical condition that she was born with and will have for the rest of her life. Those aren’t boils, those are venolymphatic malformations, that are related to a rare syndrome known as Cloves Syndrome. 250 people in the world have been diagnosed with this condition. Yes, she does receive medical treatment, since you’re so concerned. You’re so quick to make a review about it, yet have no actual facts. Educate yourself. Learn to be a better person and understand that everyone has differences. You’re just another person she’s had to receive judgement from. Do better.“

“The two lovely people who were working the night of September 9 at 8:30 PM truly made Baskin-Robbins forever A staple in my nighttime sweet Cravings. I went there as a result of having an incredibly frustrating and Horrid day at work as means to feel better through Ice cream. There was one guy and one girl Who was the cashier, She was so nice! And the guy taking the time to ask me if I was having a good day, flipped the switch. It no longer was a bad day!
Thanks to you both for the great ice cream and the even better pick me up!“

“We ordered a custom ice cream cake from this location, and it was ready on time and made exactly to our specifications. When I went to pick it up, I noticed several employees working hard, and there were plenty of pre-made cakes on display that looked amazing. They also had a good selection of ice cream flavors, though I can't comment on the taste as I haven't tried Baskin Robbins' ice cream before.

As for the custom cake, it was absolutely delicious and a hit at the party. We chose the Confetti Crazy Cake base and customized it with white cake and Old Fashioned Butter Pecan ice cream. Guests kept asking where we got the cake and were surprised to hear it was from Baskin Robbins. Overall, it was a great experience!“