Baskin Robbins in San Antonio

“We recently had my granddaughter's 8th birthday party at Chill-N. First, I want to say that Vanessa and her husband were amazing in every way! They helped us unload the car & with anything we needed! So kind & so helpful. We were allowed to bring in our own food for the party & then the kids got their fabulous Chill-N Ice Cream & loved it! There were 60 adults/kids at the party & we fit very comfortably. Vanessa & her husband set up tables for the food we brought in & gifts! We had Science Guys of San Antonio put on a FANTASTIC show with the kids involved! I highly recommend Chill-N for parties!!! And...great ice cream!“

“Stopped after a long day of work and it was pretty busy but the two female workers kept a great attitude and handled everyone in a timely and calm manner. Very clean and friendly environment. They also have remodeled the place so it looks nice.“

“We stopped by Baskin-Robbins a few weeks ago and were greeted by a lovely young lady who must be new I haven’t been at the store for months so she was a new face she had glasses and dark skin, and from the moment we walked in, she was so welcoming and kind. My kids can be a handful (especially when it comes to choosing ice cream!), but she handled everything with such patience and a genuine smile.

They were indecisive, and full of energy asking for samples, running around, and firing off question after question. But not once did she seem annoyed or rushed. In fact, she reassured me it was totally okay and even seemed to enjoy chatting with them. She gave them some great recommendations that they ended up loving!

It was such a breath of fresh air to see someone so cooperative, interactive, and kindhearted. It really brought a smile to my face and made our visit extra special. The service was absolutely beautiful. 💕“

“Everytime we come it’s great! Clean and smells wonderful ! Amazing customer service !! Shout out to Ree give her a raise!! She is friendly and fast! J is also a wonderful employee always helpful rises for everyone! This location is awesome !“

“Baskin-Robbins is a classic go-to for ice cream lovers, with a huge variety of flavors that range from timeless favorites to unique, seasonal options. The “31 flavors” concept means there’s always something new to try, and options like sundaes, shakes, and cakes add to the fun. The quality is consistently good, with rich, creamy textures and bold flavors. It’s a great spot for a quick treat or a family outing, and the prices are reasonable for the quality. Whether you’re in the mood for a scoop or a specialty dessert, Baskin-Robbins offers something to satisfy every sweet tooth.“

“Great place!! Goto in the neighbourhood for some amazing ice-creams!! Recently had a great experience with the polite, helpful and very efficient Nolan who really helped me getting multiple gift cards and ice creams ready in a jiffy!! Great to see young folks working hard and so focussed on their tasks!! Keep up the great work!!“

“Came in, meeting friends. Workers were busy helping others. We sat at the table, but it was quite dirty. After they were done helping other customers, I asked for something to clean the table. The worker I asked quickly came over to clean the table. He was very nice about it. Great customer service!“

“This has to be one of the best Baskin-Robbins in San Antonio. This Blanco location is a little bit out of my way from home but since I was in the neighborhood I took a chance. BOY AM I GLAD I DID. Besides the store being extremely clean and smelling good, the customer service was by far the BEST. We had a young gentleman that helped us, friendly, knowledgeable, and super sweet. We didn't get his name unfortunately, but we will definitely be back to this location. Thank You for giving great customer service in 2025.“

“We just left. There was a young man with glasses who helped us. I wish we had gotten his name but he was extremely tall! Well he deserves a raise! Super patient and polite with my children, husband and I. Thankyou mijo for being such a good person and nice with my special needs son. He doesnt speak much but he was able to tell you that you are a wonderful person and you were so humble and kind about it. Thankyou so much! Sometimes I get nervous about taking my son out in public because ppl tend to not understand, but you were just so kind! Thankyou! I hope Baskin Robbins recognizes you and I hope youre able to get alot more tips for college 😊“

“I came in to get a large chocolate milkshake and Santiago was the most amazing guy ever. Smile on his face just as happy as he could be just made my experience all the much better. Thank you, Santiago. Hope I got his name, right because he did everything right.“

“Don’t listen to all the bad reviews. This place is actually pretty dang decent. The food always comes out fresh and hot. The ice cream always cold never melted the donuts are donuts. What do you expect but Monica and Xavier really make this place. Amazing.“

“I was help by Alexia there was other workers working very busy to the other worker started cleaning the lobby and wiping down counters as Alexia how she helped me. She asked if I would like to try any samples I said no thank you I would like a triple scoop bowl so we proceeded to the cash register. She asked me if I have points. I didn’t use them. But thank you for letting me know about the app. Also, I sound of the lobby and observed the workers. They all seem to work efficiently. There’s a woman there I guess was the manager they had like a team meeting. It was very nice to see that so as I sit back and watched, they all work together, cleaned organized, and stocked up the building. Awesome job guys. Thank you so much for your service I do recommend this place 100% your hard work goes unnoticed thank you all for what you do and keep up the good work“

“Best Baskin Robbins location in all San Antonio Texas best customer service everyone very kind happy & professional. They make our day happier always and cake ladies always busy doing a great job we love there is always many choices of cakes to choose from Holiday, Birthday & Oreos Cakes for any celebration ?Thanks Baskin Robbins team for always making my family happy & smile ??????“

“THIS LOCATION IS NOT OPEN 24 HOURS <3
They close at 10!! Workers are super respectful and still served us with a smile even though we came in 10 minutes before close😭 I hope this gets fixed on Google! Apologies for coming in so late <3“

“Only rating 5 stars because the young lady and young man tried really hard to assist me.However I was picking up an Uber eats order and most of the items weren't available. Then for the shakes/smoothies, the machine broke.2 young kids working late at night and out of products? This is an example of poor management, has nothing to do with the employees other than the management.I've worked at restaurants before and the management is in charge of restocking and keeping up with inventory. They don't have enough employees for the mass amounts of customers and definitely not enough product.“