Baskin Robbins in Austin

“I recently visited this location Friday morning and enjoyed the ice cream! The flavors were delicious and the selection was great. While the experience was generally positive, I did notice a disturbing odor from an employee in the shop that was a bit distracting. Hopefully, this is something that can be easily addressed to further enhance the customer experience! I had a great experience at this location besides the odor, recommend!“

“I’m leaving 5 star to combat the negative reviews. Yes the seating area needs a deep clean because it’s an ice cream and donut shop; both of which are made of sticky things that will be constantly spilled. And it’s serviced by high school kids.

But the ice cream is good, reliable Baskin Robbins. They have a ton of flavors. It’s in the neighborhood and doesn’t cost $12 per serving.“

“This location is spectacular the gentleman working the counter, Went above and beyond for my crazy request.I mean , he truly understood what I wanted , and he executed perfectly. Plus as a bonus, he was a super nice guy. He knew how to interact with the customers. He wasn't afraid to start conversation. It was just a really nice experience. I'll definitely be driving out of my way.Anytime I'd like to go to Baskin Robbins to this location.There is one a lot closer to my house, my experience at this location, top notch!! Thanks!!“

“I love this location they always treat me good and the young male that works there is amazing and has great customer service. Great portion sizes and awesome ice cream. Thanks Bradley for your sweet services. And this goes out to Debra that like to leave bad reviews…you seem like u like to complain a lot about everyone. Again Great Job Bradley“

“We ordered a custom ice cream cake from this location, and it was ready on time and made exactly to our specifications. When I went to pick it up, I noticed several employees working hard, and there were plenty of pre-made cakes on display that looked amazing. They also had a good selection of ice cream flavors, though I can't comment on the taste as I haven't tried Baskin Robbins' ice cream before.

As for the custom cake, it was absolutely delicious and a hit at the party. We chose the Confetti Crazy Cake base and customized it with white cake and Old Fashioned Butter Pecan ice cream. Guests kept asking where we got the cake and were surprised to hear it was from Baskin Robbins. Overall, it was a great experience!“