“Had a great experience at Denny’s, thanks to Kayla! She was friendly, attentive, and made sure everything was taken care of. Her customer service really stood out and made the visit enjoyable. It’s always nice to have someone who genuinely cares about making sure you’re taken care of. Definitely appreciate Kayla and the great service!“
“Our server Lorena was very attentive. Always checked in on us to make sure we were okay. Every time I come to this location for breakfast and I see Lorena, I know for sure we are going to get good service. Lorena has lived up to expectations and her reputation as a hard worker and friendly attitude never disappoints. If management would ask who would be a good candidate for a promotion, Lorena would be it.“
“I had a great experience thanks to our waitress Sara. She was friendly, attentive, and made sure we had everything we needed without being overbearing. She had a positive attitude, checked on us at the right times, and made us feel welcome from start to finish. Her excellent customer service made the meal even more enjoyable. I really appreciate her hard work and would gladly ask for her again. Highly recommended!“
“I’m a bit of a restaurant snob, I avoid chain restaurants, and I was craving a vegetarian sandwich, so WHY was I at Denny’s?? Because it’s midnight, and so many Austin-based 24-hour restaurants have closed, or are no longer open 24 hours, especially in East Austin. But I wasn’t expecting to be impressed. There was so much that impressed me, though! I ordered the Cali Club with egg instead of meat, and they were so happy to accommodate. Wendy waited on me with a joy that kept me smiling. Crystal hooked me up with a beautiful sandwich that will take me two meals to eat, with perfectly toasted, high-quality, grainy bakery bread, crisp green leaf lettuce and tomatoes, and a ton of perfectly ripe avocados, and expertly cooked eggs. The fries were not fast food fries, not too greasy or salty, just perfect, golden crisp on the outside, and hot baked potato flavour on the inside. And all so ridiculously affordable that I could make this a regular thing! Wendy was telling me that the new guy who took over this location a few years ago totally overhauled it. It’s not the same place it was even just a couple of years ago. And she said the freshness of the ingredients was one of the things that he paid a lot of attention to. It showed! Crystal came out of the kitchen, and chatted with me a bit too. They were so sweet, clearly proud of their place, and made genuinely feel special. I’m excited for Crystal to become General Manager soon! She’s going to be great! This Denny’s is different!“
“I was having a rough night after a long shift and just needed some food that would make it better. Struggled with ordering what I wanted online, plus having to talk to the AI answering bot, so I drove to the location instead. When I got there, Patrick and Samantha were so awesome. Friendly and understanding, and overall really cool to talk to.
They made my night so much better and helped me order exactly what I wanted. Thank you. 💗 I hope the next time I visit that they’ll both be there. People like them make the difference for guests to want to return.“