Papa John's in Austin

“We depend on this store to deliver our shop food on time and they do a great job. The toppings have been dwindling a little bit the past year, but the food is always very good and at a good price, so we understand why there would be fewer toppings.“

“honestly the manager tries to get all the work done today I came for a pizza and he was doing everything I asked him and he told me that he was alone in reality he needs help to make his service faster, despite that he was kind and I was able I hope to have my pizza on time and he will have help soon“

“TL;DR Don't trust the app, pizza was tasty!

We were notified our order was ready for pickup and when we arrived, we were told it would be another ten minutes, but it was more like 20 more minutes of waiting. Don't trust the app.

Pizza was HOT and tasty. We also had the cookie which was not the best, would try another dessert next time.“

“Online order was ready when promised and went to pick up pizza the cheeseburger pizza was fantastic! The person working was only one man, and he was really impressive with making the pizzas and handling the walk-in customers and friendly to boot! Very happy overall for the great pizza and the pickup process!! Highly recommend this place ❤️“

“Ordered the night before for 7 pizzas to be ready by 11am the next day. Called to be sure this wouldn’t be an issue and was assured that it wouldn’t be. Pizza was ready early and when I went in to pick them up Lizzie was really helpful and courteous, offered to double cut the 7 pizzas since I told her it was for my kiddos school and offered plates.“

“If there was a 10 for SERVICE, I WOULD PUT IT.The Manager here at this location HANDLES Problems better than their WHOLE Customer Support Line at the moment I had the problem.Long story short, not only Their Manager But the Employees Here Deserve raises after what I've experienced tonight. THEY have showed me there is a LITTLE Bit of True "Community" left still I this world.Thank YOU Mr Manager and Crew Tonight you have made me more Appreciative of the Community I call Home.'And to the CUSTOMER SUPPORT that will see this and try to make it up to me, I Don't Want It! I WANT them to get a Raise' because they deserve it. SPECIFICALLY to the ones who Handled It.2-9-20248:15pm

Kid-friendliness: They know what happened, GO ask him and the crew-Zach“

“Well I ordered my pizza around 5pm ish on Halloween night and they said it would be ready between 6:30 & 6:44pm..I show up to the location around 7:15pm and my order was no where near ready! I wanted to be made and pissed 😤 off..but I saw the stress on the workers faces..so stood there waiting for another 35 minutes or so for my order! I didn't want to add more stress to their lives!“

“It is carry-out or delivery only. Sure there is more artisan pizza in Austin, but Papa John's is quick, affordable, and tastes good. If you live or work nearby then it's great.

Vegetarian options: Veggie pizza....olives, spinach, mushrooms, onions, the normal stuff“

“I ordered DoorDash through the Papa John’s app and never received my food. I went to the store location and both of the workers I encountered were kind and helpful. Not only helped replace my stolen/lost order, they gave me a free pizza for the inconvenience. I ordered a heart shaped pizza and they did not disappoint. Super cute, uncut however. Great experience and super friendly people! My only one complaint is when I called the store, no one picked up. Even after calling numerous times.“

“This store doesn’t deserve its bad reputation, hidden gem. Ordered over 10+ times and they are by far the best here in the North side. Not super far from store but delivery is ALWAYS timely and order is never wrong. Hungry and want good pizza for not an outrageous price, give them a chance“

“I had mistakenly placed 2 orders, one I had issues cancelling but I gave them a call last minute and explained I had been trying to cancel order and they were super chill about it. Went to pick it up and gave us both orders. Super nice workers!“

“The six cheese pepperoni and sausage is phenomenal. This is the third Papa Johns I've ordered this, and every time it is loaded with cheese; the crust is perfectly done, and the flavor of the pepperoni and sausage goes great with these six cheeses. I picked up from the store, and they had it all ready for me when I got there. I highly recommend getting extra garlic butter. It does great with this pizza.“

“I don’t know what people are complaining about on here seems like that’s what a lot of people like to do honestly I love it here and I’m an employee my bosses take care of us making sure we are ok food is delicious they’re very respectful towards customers and us they do their best with customers I’ve never been so happy at a job as I am with this one“

“Dang, the reviews on here are BRUTAL. My experience was nothing like what I have read. The owner was so nice and the food was DELICIOUS. We got a Italian sausage pizza and the meatball papadilla. Crust, toppings ... On point. This is definitely our new go-to neighborhood pizza joint.“