Papa John's in San Antonio

“Cornelius at the front counter is the absolute best guy to talk to customers. Super cool guy, extremely helpful, gave me a great deal and discount. I’m DEFINITELY 100% coming back to THIS LOCATION EVERYTIME I want to buy some pizza. I was going down the street to buy some pizza at one of their competitors, but because of my current experience, I’m never going anywhere else to buy some pizza. Papa John’s has always been my favorite place to grab pizza, and this just reminded me why. By far, the best experience I’ve ever had at papa John’s. Recommend this location all day every day. Give this guy a raise, do whatever you gotta do to keep him. Losing Cornelius would be a loss for your company. Truly, he’s a great asset to your team. Thank you brother. May God bless“

“1st time having papa John's
Delivery at that.
Pizza was very good extra pepperoni
And the supreme was very nicely made.
Spice packets are included which are Italian or Pizza spice parm,chilie flakes. Oh and garlic butter for dipping.
Only thing was not hot enough.
Sauce was not overbearing and not greasy. You spice it up. Thumbs up
It was delivery though.
I will buy again over and over again.“

“Oh!! My!! Baby!! Jesus!!! I just came from picking up my spinach, mushroom and olive pizza from this very clean, highly rated (99) Papa John’s. I get home and my pizza looks like it could be in a commercial, perfection. So, so yummy looking! 🫰🫰🫰 to Louis (I hope I spelled your name right), pizza maker extraordinaire 🔥🍕! It tastes just as good as it looks! The crust it perfect, not burnt. Everything tastes amazing! Thank you, sir! Job well done. Thank you!!“

“They had messed up my order on Oct 1st with 3 pizza and they y’all were nice enough to credit me the 3 pizzas and try again and so I did today and BIG SHOUT OUT to Dylan .. he helped me and others as well while he was by himself.
This man has EXCELLENT customer service and he mad my food TOP NOTCH!
Thank you for making it right and it was amazing!
Give this man a raise! 👏👏👏👏👏“

“The food in my experience has been consistently tasty and fairly well made. There was a period where they couldn't seem to keep certain beverages in stock but I believe that was due to some staff changes and issues with supply orders. On the one or two occasions there was some error with the order, they were willing to rectify it“

“Always on time, if not early. Our oders have always been exactly as requested. Freshes ingredients!

Vegetarian options: Veggie pizza

Parking: Lots of parking

Kid-friendliness: Cheese pizza, bread sticks“

“✅ Huge shoutout to Elena!

Thank you Elena for the delicious pizza 🍕 you made for the Caliber Collision crew who fixed my car on 10 Oct 2025.

I really appreciate you helping me find good deals on the app, I'm all thumbs with that stuff!

But most importantly, I appreciate your hard work. Thank you! 👍“

“Sorry to the amazing guys that helped me out yesterday.... I apologize that I didn't write this sooner. However thank you to JASON for helping me and putting me from frustrated to beyond happy with the BOGO special! He was super friendly and made sure my experience was nothing less than amazing before leaving, He definitely went above and beyond!!! I've worked in customer service for 23 years so my expectations are little higher than most. Also to the kitchen and driver Ricardo and John they were nice as well just in conversation. A store is ONLY as successful as the staff no matter what your position is! I REALLY appreciated the experience yesterday... I went from frustrated to beyond grateful in a blink and your staff made it happen. Thanks again!!!!!! Give them all credit and a Raise!!!! :)“

“I traveled from Mexico to this place just for its pizza. I don’t know why Papa John's doesn’t dominate the pizza market—its pizzas are absolutely delicious. I’ve missed them since they closed in Mexico. Every time I travel to the U.S., I always have to visit a Papa John’s. Never change, guys—you’re awesome.“

“I'm not sure why this place has such a low rating. The inspection score was 100, everything looked really clean, we were acknowledged as soon as we walked in, service was extremely polite, pizzas were exactly the way we ordered them and very tasty. They made sure our extra sauce was given to us. Oh, and the order was finished in the estimated time given.“

“A door dash delivery driver left my Papa John's order at my complex door by the leading office at 9 pm at night. The store managers went above, and beyond to make it right, including multiple phone calls to let me know they were on their way with a fresh pizza. Amazing customer service, and effort!!!“

“GM Morson contacted me right away after leaving my call back to customer service regarding a minor error on pizzas.He was kind enough to replace my pizzas. Thank you Mr Morson for your kind customer service after you heard me out regarding my pizzas.“

“I waited an hour for my order but it was after 5 on Halloween! I should have known they would be slammed. But I paid for my order and waited patiently. On the plus side, I knew my order was fresh and warm!!
I wanted to give a shout out to the workers as they maintained their composure and kicked butt getting the orders out, even with of the grouchy people. Keep up the good work!!“

“I ordered this pizza and since i was poor and had a gift card plus money they let me use both, and after the pizza got here(really quick i must add) my dog try to run away and the delivery man help get her 10/10 very nice pizza for a very nice price“

“I would like to give a Shout Out to Zoey!!! She displays outstanding customer service. So very friendly and professional. This location has been spectacular for the last 5 months. My family and I have been taking advantage of the BOGO Tuesday specials. Great deal on delicious pizza!!! Keep them coming!!!! Thanks Papa John's!!!!“

“Last night the food was delicious! Preparation of everything was done really well. Our customizations were followed correctly. The pizza was made hot, fresh, fast and the taste was the usual great Papa John’s taste! Outstanding job Papa John’s! This was our first time trying this location and it definitely won’t be our last. So glad we decided to give this location a try!“

“These guy’s are amazing. If you want a better experience I would recommend you make it easier on them and order ahead of time online. You can get more discounts that way anyway. The staff is super nice, willing to work with my special requests, and always make good pizza. 5 stars!!!!

P.S. We came in late tonight and only one man was working and he still took the time to hand pick some big peppers for me since I asked for them and then wrapped them up for me. Super nice.“

“Let me start by saying that Branden knows customer service. I ordered online last week and the order was messed up, which has sadly become the state of pizza delivery these days, not just Papa Johns. I called the store and they sent over the corrections right away. Not only that but on the re-delivery receipt was a note from Branden that the next order was on him. So I took him up on that last night and not only did he make and deliver with no fee, everything was sent correctly, and he also added a giant cookie! Look, orders get messed up, people aren't perfect, but what really makes a difference is the effort to make it right. He made it right.“

“Huge shoutout to Morgan and his other coworker who was working up front. Visited this store on friday night to pickup a doordash order and another doordasher cut the line and shoved their phone in morgans face. Instead of getting frustrated he remained patient and handled the other dasher with patience and respect even after being disrespected. This dasher proceeded to shove their phone in another workers face who also helped them with patience and respect. Please give them a raise!!!“

“Staff could be… friendlier. I forgot to order extra sauces and when I asked the girl got rude telling me I should have ordered them and theyre not free etc. Like, I was fully expecting to pay for them I just forgot to add to the order, but I guess she thought I was wanting them for free. Either way, she could have just rang me up for the $2 or $3 instead of being all rude about it first. Every other experience was great and love the pizza.“

“I’m a long time customer here, I come almost every weekend to pick up my kids a stuffed crust pizza. I guess I come so often, everytime I walk in the employees never even as my name, just hands me my pizza 😂. I swear, they hook it up on the cheese everytime, unlike other places skimping on their damn cheese. Highly recommend this papa John’s. But just a tip, order online then wait awhile to go pick it up, weekends sometimes are busy, as expected for a pizza joint.“