“This is actually the first time I've ever had Papa John's and it was pretty good. I am leaving this review specifically for Travis at Store #3245 9902 Potranco, Suite 116 San Antonio, TX 78251 Travis went above & beyond to make sure we were happy with the order. Somebody give that man a raise!“
“They have contacted me about how to be better on costumers services, wich i don't think they have problems with. I've been there before and they seem to have everything just fine, they really care about their costumers. Sorry for the “
“My pizza is always hot and delicious! The delivery driver is very nice and friendly. I really appreciate the attention to detail from him and the pizza chef. They do a great job and I definitely recommend Papa John’s Pizza to all my friends!“
“Papa Johns has always been my go-to fast food pizza place as there are very few chain pizza places that I actually love. For a recent movie night with friends, we ordered the following: - "The Works" Pizza: Soft crust with the perfect amount of cheese and toppings! Loved the crust paired with the garlic butter. - Unsauced Wings: A basic wing - nothing really special. - Hot Lemon Pepper Wings: Didn't really taste much other than the heat with these. Just a very hot wing. Overall, the food was good and the delivery was fast. I'd reorder pizza (5 star taste) from them for sure, but would likely skip the wings (3 star wings) next time.“
“I should have done this along time ago. I’ve been coming to this Papa John’s for more than a few years. The employees are always hard working and nice. My pizza is always hot even when delivered. Never had a bad order. Even when I ordered on the app and made a mistake on a topping. I called and Paul took care of it for me. Thank you all for everything you do. The food industry isn’t easy and I appreciate it.“
“My sleep schedule is off due to me just having a newborn 3 days ago. I called to make a delivery for dinner and as usual customer service rep by the name of Sam answered and said “the store is now closed sorry for the inconvenience” and hangs up. Mind you it was 11:08 I called back again says the same thing even tho I tell him the website says they close at 1am. So I took it upon my self and did an online order with really little to no hopes if they would accept my order. Well the store took my order right away and we’re able to deliver! It may not seem much for one but for a tired sleepless mom of 3 it means a lot! Really appreciate your work and effort you can really tell the dedication that goes to show, maybe re training the customer service reps to at least be a little more considerate you may never know who’s on the other side of the line.“
“"I recently ordered from Papa John's and I have to say, I was pleasantly surprised. The pizza arrived hot and fresh and was absolutely delicious. The crust was perfectly crispy and the toppings were all high-quality ingredients. The delivery was prompt and the delivery person was friendly and professional. Overall, I had a great experience with Papa John's and I would highly recommend them to anyone looking for a delicious pizza. Keep up the great work, Papa John's!"“
“I love this location. They never disappoint. The food is always on point and fresh, and have never screwed up an order! It's awesome to receive service and food above what is advertised. We are so extremely appreciative of this location and the food they put out, especially when every other area restaurant is extremely sub standard. This establishment shines easily above everyone else!“
“We don’t mind paying a little more because it’s better quality ingredients & you can just taste the difference, this is our go-to pizza spot, they are very generous with their toppings! We are rewards members & frequently get free pizza.Parking: Need more parking!“
“I ordered thru dd. And everything arrived hot, fresh and well prepared. Only thing is y'all forgot my icing for my Oreo bites. And my pizza wasn't cut in squares as requested. All that said, I still give it 5 stars. Great meal quality for having placed my order less than an hour till close.“
“I just want to give a good shout out to the employees that worked today!I ordered a pizza for carry out when I was just down the road. My wife and I got there early and was told that it would be a few minutes. We simply told them to take their time.A few minutes later, this young college girl came in for a big order. It was for some school catering to some young kid’s camp out. Get this, she was there to pick up 80 PIZZAS‼️There was another older gentleman there , and we started to realize what was going on.Never in our lives have we seen that many pizzas in one spot . I mean it was stack after stack after stack! I held the door, but she still had a hard time stuffing that large sedan. I’m gonna only imagine what that drive back was like. Lol!Regardless, we were not there for much more than 20 minutes before they got to our pizza.They were able to accommodate a huge company order and still squeeze us in .Not to mention, the pizza turned out great.“
“i was greeted by a young man with long greasy heair. he gave me my pizza. the pizza was cold. i blame the boy with the long greesy hair. but the pizza was good so im so grateful for the man with the long greasy hair. thank you hair man for the pie! i “
“I picked up pizzas for my grandson. He is a fireman and can't get delivered in case of being out on a call. Everyone was polite and efficient in the store. He loves their pizza, however, I found mine dry without a lot of taste. I'll stick with pizza hut.“
“It had been many years since I had a Papa John's. I had an $8.99 large pepperoni special, with original crust.The in-store service was very good and helpful, volunteering condiments.The pizza itself was a mixed situation; the crust was excellent, however, the sauce was too salty for me (low sodium diet) and had an herbal aftertaste, both of which were not as noticeable the next morning with leftovers for breakfast!“
“I rarely write reviews, but due to the experience I had at this location… I HAD TO!On Christmas Eve, the lady who was closing the store made sure to stay later than her shift to make sure my dasher picked up my order after ordering at this restaurant on DoorDash. Due to unforeseen events, the lady had to remake the entire order, making her have to stay later on the holiday. I want to personally thank her for making my family’s dinner pleasurable that night. She definitely deserves a raise. The food was hot, delicious, and the service was impeccable. Keep up the great work.“
“This place is your standard Papa John's. Food is good and always ready when I carry out. They've given me the wrong order before, but they were quick to make it right.Except for one time when the pizza was a little too salty, this place is my go to pizza shop“
“Had issue with the app. Store opens at 10a but pick up time was 11a. That was a problem as I had to take pizza for school function. Got to store in person, 03/10/23, soon as it opened. Worker had pizzas ready in TEN minutes. Perfectly done!! Bravo and ty sir.“
“Stopped by to order a large pizza to help support Howard Elementary school. Papa Johns is great about supporting local education. I ordered a large stuffed crust cheese pizza. Since I didn't order ahead of time, I had to wait, but only ten minutes or so. The staff was very friendly and helpful. The pizza was delicious, and my grandkids loved dinner.“
“I love Papa Johns pizza. I just picked up an order today that was made correctly and ready on time. The cashier, Cassie, was so polite and friendly. I will say that I've had difficulty with delivery orders from Papa Johns since they started using a 3rd-party delivery service (late, cold, missing items), so refuse to order delivery from them but my carry-out experiences have always been awesome.“
“Close to home and one of my favorite pizza places, I’ve never had a problem with papa John’s, until my last order of pizza from there seemed off. I got 2 pizzas, one being supreme, and it looked and felt like they literally just threw the veggies on last minute and threw it in the oven, as when I looked at it the veggies were bunched together in one spot and upon picking up a slice they instantly fell off. On top of that they still seemed fresh, as I’m not fully cooked all the way as they were still crunchy(raw). Pretty disappointed, but didn’t ruin my experience. Just keep in mind next time to put the veggies on with the meats and cheese!“
“This location has come a long way. It's now under new management and I'm starting to see it staffed up during the busy hours. Daytime service is on point. I see a driver parked in front of the building every morning and service seems to move very smoothly.“
“I've ordered from this location many times in 2021 and have yet to receive a late or incorrect order. They are on time and usually in the lower end of the widow, if not early. Their recipe is what is it, so these are the things you are really here to read.“
“Best Service! Best Pizza! We ordered pizza tonight for 8 people late in the evening. The order was delivered faster than quoted. When the delivery driver arrived he was extremely professional and nice. The order was spot on (we ordered like 10 extra dipping sauces and NONE were missing!)“
“I placed my order rite b4 closing time so when I got there to pik it up I knew I was early to pik it up so I went in and told the guy my name and told him I knew I was early and where I was parked and what car I was gonna b in, too and still i had to go back inside and get my order. Who knows how on long my food had been ready for cuz they didn't even so mu“