Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 301 W 3rd St, Austin, Texas, 78701, US
Telephone: (512) 391-1895
Price range: $
Rating: 3.4

$ • Coffee Shops

Hours:
301 W 3rd St, Austin
(512) 391-1895

Menu Order Online

About Starbucks

Starbucks Coffee Company receives mixed reviews highlighting both excellent service and occasional disappointments. Many customers praise the wonderful, friendly, and quick staff, with baristas remembered for their smiles and pleasant demeanour. Some employees are noted as being truly an asset to the brand, providing 10/10 customer service and making customers feel treated like royalty. Regulars appreciate being remembered and the consistent, amazing team.

However, other experiences are less positive. Some customers report unkind interactions, citing a lack of social skills and rude comments from staff. There are complaints about employees not remembering regular customers and occasional aggressive behaviour. An incident involving a spilled drink led to confusion over available cleaning supplies and a perceived lack of immediate help.

The location is considered very convenient. The coffee itself is loved by many, with one customer enjoying their usual coffee every day for 20 years. The store also features unique historic elements, like retired reserve door handles, serving as a testament to what Starbucks has looked like in Austin before.