5 Best Fast Food Restaurants in Balch Springs

“Every time I come to this Golden Chick, the experience is top notch! The food is always hot, fresh, and made just right—crispy chicken, perfectly seasoned fries, and the rolls? So good. What really stands out, though, is the customer service. Carlos, the GM, is clearly doing an amazing job running this place. You can tell he genuinely cares about the customers and his team. He’s super professional, friendly, and keeps everything running smoothly. Definitely one of the best fast food spots around thanks to him!“

“I went inside to eat, was told they didn't have any more trays for my order. (They only had 3 tables worth of customers tho) so my dine in meal was served in a Styrofoam togo container. People were standing around on their phones including what seemed to be the manager. Even tho the drive thru was wrapped around the building. The ONLY saving grace was the food was hot and fresh, so Way to go kitchen crew !“

“Fabian showed excellent customer service! I've been to this location several times and never reviewed it because of the back-n-forth experiences but today today's experience was review worthy. Several cars, late night but was one of the fastest lines to be served. Food came out actually better than other TB & Fabian, a regular employee( I asked if he was management but already "knew" because of his uniform since I had a familiaraty from my decades of jobs in FF( after I left Retail giants like Foleysor Macey's...Before owning my own businesses, one that I kick myself to this day for shutting down only because it had great potential of being successful.)-- Sorry, I went off topic( i need to hit a certain amount of characters to advance as a true guide, lol) I worked for YUM, corporation that owns & franchised out Taco Bell, Pizza Hut, KFC & Wingstop & A&W Rootbeer fast foods( if any still exist in Texas because they we're more popular in Houston & S Texas...Now Yum has now gone internationa to Australia & beyond! I also had worked my way up to store Management at Taco Bell/ KFC combo and dedicated a decade to Pizza Hut, starting as a driver to store upper management & finally District management before joining Corparate YUM! I even looked into getting a franchise but couldn't afford it 😞... Back to the Taco Bell review on Elam in Balch Springs. I've noticed they don't close early, the store is clean and food I received was fresh. If every employee shows the amount of customer service as the previously mentioned, then this store will earn a 5 star rating across!“

“David, the manager on duty was very helpful when the app failed to function, even going so far as to comp the meal when it wouldn't work on his point of sale system. This could have easily been a 1 star review. David made all the difference.“

“I always go through the drive through. I ordered 2 Taco lite's today. ( For Taco Tuesday)They are very delicious and quiet filling. I also like their taco salads. Service is always friendly and fast. They have some of the best trained and respectful young people in the drive through I've ever seen.“