Wendy's
$ • Fast Food, Burgers
Hours:
3924 Hwy 121, Bedford
(817) 494-7497
Customers' Favorites
Wendy's Reviews
There were 2 people ahead of me when I walked in who had ordered and were waiting on their food. When I walked in no one greater me or said, I'll be with you in a moment. I stood there for about 8 to 9 minutes with nothing, so I just walked out. Poor customer service on this night.
Preface: I've been coming to this location for at least 6 months and have not had any issue. IN FACT, even the recovery for a missed item previously handled was admirable!However, today I ordered, and the order was repeated back correctly, but the food(for my son) was wrong: I ordered a Jr. cheeseburger PLAIN and received a fully loaded double cheeseburger. I also ordered one ranch, and didn't receive it. I've never had major problems at this location, so I didn't realize there...read full review
Ratings
Menu
Hours
Monday | 10AM - 10PM |
Tuesday | 10AM - 10PM |
Wednesday | 10AM - 10PM |
Thursday | 10AM - 10PM |
Friday | 10AM - 10PM |
Saturday | 10:30AM - 10PM |
Sunday | 10AM - 10PM |
Drive thru attendant really needs to work on her customer service skills. This young lady is rude and seems to have difficulty in the drive thru, doesn’t acknowledge the customer. It’s sad to see that the customer is no longer taken in to consideration when being waited on.