βThe restaurant next door had a DJ playing loud music. The person taking drive through orders could not hear through their microphone and speaker system. I had to finish giving my order at the window. The young man taking my order at the window didn't know where to find some of my items on the POS and needed help from the manager. After we confirmed the order correct I was told to park. The wait for the order was around 10 minutes. And 2 items were missing. I walked inside with my receipt and asked for my missing items. I was told that they were given to someone else. My items were remade and I was given a free chocolate dipped ice cream cone. It was one of my most challenging moments at a fast food restaurant but it worked out for the best. The only downside was that my diet Coke was watered down and flat by the time I got home.β
βWent for lunch and the manager and employees were very friendly. I forgot my cup at the register as they are right there but when I told the server that I thought they would bring it, I was corrected and he brought it to me without hesitation. I thought that was awesome.β
βWe brought in a large church group for blizzards (29 to be exact) and the service was amazing. The employee who helped us was excellent. She said sheβd been there 5 years. She got the order perfectly correct and in a timely fashion. She personally made all of the blizzards and brought them to us. Wish I could remember her name for a shout out ππΌβ
βI just wanted to add that I came in one night just before they closed and they took my order and modifications with no problem. The staff was very friendly even though I was ordering at their close time. Literally 10:59. Noone does that. I was very pleased with their service. And the food was great π πβ