Coffee Shops, Tea, Donuts

1575 S Belt Line Rd, Coppell
(972) 304-6887


Take-Out/Delivery Options


Reviews for Dunkin' Donuts

I have been a regular patron at this store since opening and been 20 to 30 times. The service and quality of drinks and food varies by the staff working. Today's 6/14 experience will be the last visit to this store. Few staff members are exceptional and willing to help customer and friendly attitude. Few staff members are not qualified to be in food service business who has no basic customer service 101 training, very poor attitude towards customers and ruin the total experience...read full review
Worst customer service I have ever had in my life. They got my coffee orders wrong after I told them 3 times!!!! All I asked for was 1 small hot coffee and 1 medium Iced coffee. They tried to close the window while I was asking them to correct my order. The manger argued with me telling her I told her my order wrong (she wasn’t listening and rushed me through my order) instead of trying to fix the problem. The manger is full of attitude and clearly doesn’t like her job. She...read full review

The customer service is terrible. The food is terrible. Rude employees. You never know if someone has mental disorders. I've been scolded a couple times (been coming here for the past few months) because I took slightly too long to pay. I only came here for coffee. Not anymore.

More Reviews(47)


Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 5AM - 8PM
Sunday 5AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.