Customers` Favorites
Customers` Favorites
“THIS IS THE BEST KFC I HAVE BEEN TO!
This was my first time here, and it was awesome! The decor is fantastic (check pictures), the chicken was PERFECT, and the service was superb.
This is the only KFC I have been to with a statue of the Colonel in the lobby, and you can sit next to it for pictures.
I have been to a lot of KFCs since covid, and all of them have had small chicken peices that were overcooked and had sat under a warming lamp. This chicken was FRESH and PERFECT!
This restaurant is clean and well maintained and smelled "fresh" when I walked in.
The manager is Rose Allen, and she is a wonderful person. I am sure she is a major reason this is such an awesome KFC.
Great music selection in lobby and not too loud.
Parking: Enough parking for all of the seats inside the restaurant.
Kid-friendliness: The Colonel statue is sure to be a hit with younger kids.
Wheelchair accessibility: Easy access for disabled, I am one.“
Customers` Favorites
“I recently visited Golden Chick, and I have to say, I was really impressed! From the moment I walked in, the staff was super friendly and welcoming. They greeted me with smiles and made sure my experience was smooth and enjoyable. It’s rare to find such genuine customer service these days, and it definitely made a difference.
The environment was spotless—tables were clean, floors were well-maintained, and even the condiment station was tidy. You can tell they take pride in keeping the place in top shape, which I really appreciated. It made dining there a lot more comfortable knowing everything was so well cared for.
On top of that, the food was fresh and delicious. Whether you’re grabbing some crispy chicken or their famous rolls, you know you’re getting quality. Overall, Golden Chick is a great spot for good food, friendly faces, and a clean, welcoming atmosphere. I’ll definitely be coming back!“
Customers` Favorites
“Today I stopped in for lunch and it was VERY busy. There was a lady up at the front, who I could tell was struggling with some of the orders.
I noticed 3 things:
1. She had amazing customer service with a contagious smile.
2. English was not her first language, and I'm pretty sure hernative language is French.
3. Her coworkers were VERY rude to her.
For those who have never had to work in second language, please understand that she has to translate EVERYTHING in her head before she is able to do the orders that are being thrown at her, while also being constantly told she is "messing up", or "ruining orders".
The ONLY reason I am giving a 5 star review(which you could use, considering you have a 3 star review average), is because I saw this girl trying her absolute best, and giving amazing customer service with a smile on her face, while being degraded right infront of me.
Do better by her, and others Slim Chickens team.
Maybe do some Empathy training.“
Customers` Favorites
“Store #G135599 outstanding customer service 👍🏾.
I have been in the Killeen area since 2001...employees come and go, but this particular store, I haven't had any issues
Side note: The kitchen area is ALWAYS clean, like ready for an inspection...thumbs up to the staff!!“
Customers` Favorites
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“Had diarrhea so bad I blew up the bathroom. The employee who came in was so nice....got me a towel from the kitchen and toldme no worries, thanks!“