{{ group }}
-
{{ item.name }}
- {{ item.properties.formatted }}
Customers` Favorites
Customers` Favorites
“It is delicious! Always stop when dropping kid at college.“
Customers` Favorites
“I love Airi Ramen! we usually go to the Baytown location. I recommend the tonkotsu ramen with an extra egg (or 2.. or 3), and a side of those delicious pork bao's ☺️“
Customers` Favorites
“Good service and good quality food at a reasonable price.“
Customers` Favorites
“delicious food and entertaining!“
Customers` Favorites
“I am always so happy when we eat here. High quality ramen. Staff is great and always friendly.“
Customers` Favorites
“Shogun Japanese restaurant is a perfect example that the popularity of a restaurant is not totally driven by the food. Factors such as atmosphere, service and value distinguishes Shogun. The show in front of you never gets old. The prepared meal is simple, hot and tasty. Being a Ketogenic person I find the simple ingredients of shrimp, fish, chicken, beef and mixed vegetables consistent with my preferences. If you haven’t tried Shogun recently, take the family and enjoy the experience.“
Customers` Favorites
“I really recommend this place. The food is so delicious. Being that I'm allergic to all seafood all I order is chicken. Of all the Asian Restaurants I've been to I can say this is the best one ever. I ordered there chicken and is the best ever.“
Customers` Favorites
“Please see all updates for an honest review.
Thoughts, when a customer calls up due to there order being incorrect, maybe don’t blame them for grabbing the wrong order(especially when you handed it to them).
Secondly, at least apologize before you make said customer drive back and bring you the incorrect bowl in order to get the correct one.
Thirdly, at least offer something for the inconvenience(transparency, if they had felt genuinely bad about the situation from the start I would’ve turned it down, mistakes happen).
Furthermore when the customer leaves with the correct order, the least you could do is assure it’s good food and not dried out.
$33 wasted, food in trash. You took advantage of me!
Update: thanks for reaching out, I guess? No offer to refund or replace huh? Food still in trash can where it belonged if you want it back. Sincerity goes further than lip service.
Thanks anyway, I’m sure if you spoke to your franchise business coach they would’ve offered a different approach to handling the situation
Final update: the GM reached out and took care of me. Good on you for “running into the fire” and for coaching your team. You win the day!“
Customers` Favorites
“Great food and friendly service - our go to place with friends on a Saturday night!“
Customers` Favorites
“Love it will return such a great place“
Customers` Favorites
“Delicious, and worth it for the price. Excellent service. Would recommend“
Customers` Favorites
“Very great service Highly recommend“
Recommended
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“I had Dinner there last Night, food was Delicious. Me and partner TERRY GANDY halfed our Bill 18.41 each. She said she would add 5.00 tip on her card. I paid my 18.41. I checked my Bank Account today, they gave themselves another tip on my my card of 5.00 which brought my bill up to 23.41. I called to dispute it, but they said I did it. Why would we leave a 10 dollar tip on a bill 36.82. They double tipped themselves. I will never go back there, people that do things like this can't be trusted.“