10 Best Japanese Restaurants in Humble

“I wanna give a hugeeeee shout out to Dylan! He’s so attentive, checks on me every chance he gets, and helped me figure out the grill. As soon as he saw my grill looking funky he came and changed it out immediately! I’m a tourist but come to Texas often for work, I will make sure I ask for Dylan every time I return! Thank you Dylan!!!!!!“

“Good was awesome Poke and I enjoyed every bit of it“

“The Ramen is great- spicy and regular are both fantastic, great and fresh Sashimi, and good Thai Tea! We really like this place! Plus the restaurant is adorable and the staff is super attentive and friendly!“

“love the food clean experience nice servers over all a nice private clean restaurant 👌 perfect for date night or just lunch with friends 🧡“

“Great food , good service!!!“

“Shogun Japanese restaurant is a perfect example that the popularity of a restaurant is not totally driven by the food. Factors such as atmosphere, service and value distinguishes Shogun. The show in front of you never gets old. The prepared meal is simple, hot and tasty. Being a Ketogenic person I find the simple ingredients of shrimp, fish, chicken, beef and mixed vegetables consistent with my preferences. If you haven’t tried Shogun recently, take the family and enjoy the experience.“

“My boyfriend and I have gone to HB Steakhouse about twice a month for the past 2 years. And before we were together, I regularly went to pick up rice for my father and I. We absolutely love the food, and I’ve never had a complaint. I mean that. The staff is very kind and attentive. It’s honestly the best Hibachi I’ve had in Houston“

“Never had a bad meal here. Always the best! Servers are always attentive & great. Just one sad note… We miss Sammy since he left.“

“Great food and friendly service - our go to place with friends on a Saturday night!“

“Please see all updates for an honest review.

Thoughts, when a customer calls up due to there order being incorrect, maybe don’t blame them for grabbing the wrong order(especially when you handed it to them).
Secondly, at least apologize before you make said customer drive back and bring you the incorrect bowl in order to get the correct one.
Thirdly, at least offer something for the inconvenience(transparency, if they had felt genuinely bad about the situation from the start I would’ve turned it down, mistakes happen).
Furthermore when the customer leaves with the correct order, the least you could do is assure it’s good food and not dried out.

$33 wasted, food in trash. You took advantage of me!

Update: thanks for reaching out, I guess? No offer to refund or replace huh? Food still in trash can where it belonged if you want it back. Sincerity goes further than lip service.
Thanks anyway, I’m sure if you spoke to your franchise business coach they would’ve offered a different approach to handling the situation

Final update: the GM reached out and took care of me. Good on you for “running into the fire” and for coaching your team. You win the day!“