Crumbl

Name: Crumbl
Address: 14891 Preston Rd Suite 100, Dallas, Texas, 75254, US
Telephone: (469) 825-3974
Price range: $$
Rating: 4.5

$$ • Bakery, Ice Cream, Dessert

Hours:
14891 Preston Rd Suite 100, Dallas
(469) 825-3974

Menu Order Online

About Crumbl Cookies

Based on the reviews, Crumbl is a restaurant with friendly staff and clean conditions, though there is no seating. The service is highly praised, with employees who are helpful and treat customers well. One employee is noted for always fixing dessert mistakes and taking care of customers, while another staff member with a hat is thanked for their work. The customer service is described as 10/10, with staff helping to fix a delivery address issue by sending out a new box. The cookies are very delicious and different from other stores, with more time and dedication put into decorating them. Specific cookies mentioned include the Blueberry Muffin cookie and the Snickers Peanut Butter cookie, which delivered soft textures and rich sweetness. The cookies are fresh out of the oven even at 8pm, which is not the case at all stores. The desserts are described as life changing and pure joy, with highlights like caramel drizzle, extra apple pieces, and piped on frosting. Customers have high expectations and this is a favorite store, with plans to return for the next rotation and a specific dessert called the dubai brownie.