Sadly I had the same experience as another customer. The mall had just opened. I arrived to order a smoothie and one Acai bowl at 11:15 am. The attendant left a sign to say will return restroom break. We waited 20 minutes for her to say she is only making smoothies. She seemed upset and not happy to be at work. No customer service at all. This is the second time we visited this location with the employee displaying the same.
Atmosphere: 1
Food: 5
Service: 1
Jessica Alvarez
This place closes 15 min before closing time. Poor customer service too!
kali putnam
Employees were very rude. We waited until they opened and got a “just get them out of here” with an eye roll. Not a good look for Jamba.
Atmosphere: 3
Food: 3
Service: 1
Lance Pitre
Similiar to other recent reviews sat for ten+ minutes waiting for someone to man the booth while they were open. No one appeared
Isco Love
Ran out of fruits to make bowls? Seriously!?!?
luz
I ordered a strawberry wild at this place, I loved the customer service Jordan had provided, he had recommended me a chunky strawberry bowl and was very friendly and attentive. The food was amazing as well as the drink. Overall I will absolutely come again 🩵
Atmosphere: 4
Food: 5
Service: 5
Alex somo
I ordered a medium açai antioxidant, which should be nine dollars plus tax, but I was charged closer to 14. Not sure if they applied a tip without me knowing or what, but this was very disappointing and not upfront with the pricing in their menu
madison ybarra
Stopped by today Monday March 9, around 5:30 and was told by a guy that they were currently “closed” and that it would take 20 minutes to re stock. We then continued to walk around the mall to let time pass and continued to go back after 30 minutes hoping they would be open. By the time we got back there were two workers being the same guy and a girl with orange hair. We asked if they were open and she said they were “closed” once again for “restocking” and that it would take 30 minutes. This is the worst customer service yall, have hired the laziest people i see why this location has the least amount of stars. I do not recommend wasting your time or giving your money to these people.
Kenneth Bates
I was pleasantly surprised by how refreshing and natural this smoothie tasted. The flavors were vibrant and stood out far more than what you get at competing places like Smoothie King. The Mango, in particular, was thick, creamy, and bursting with real fruit flavor—nothing artificial or watered down. It honestly tasted like something you’d make at home with fresh ingredients.
While the price is a bit on the higher side—about $6 for a small—it really feels like you’re getting your money’s worth. The quality of the ingredients and the richness of the flavors make it worth the splurge, especially if you’re looking for a treat that actually tastes healthy.
I also appreciated how organized the ordering system was, which meant I didn’t have to wait long for my drink. The staff seemed efficient and friendly, making the whole experience even better. Cheers to finding a smoothie spot that delivers on both taste and service!
Atmosphere: 3
Food: 3
Service: 3
Seungjong Cho
No care for the customers. They just kept talking to each other.
I frequent Jamba Juice often and this is my favorite location because of excellent service. The manager, Shai and all the various employees are friendly, professional, and hospitable. Awesome staff and food!
Atmosphere: 5
Food: 5
Service: 5
Maria Nvro
The workers at this location inside of the galleria mall lacked so much class. I walked up to the register to place orders for 2 of my daughters. The worker at the cash register did not acknowledge me because she had her phone out watching what looked like a football game along with the other workers. I stood there for a couple of seconds until she finally looked up at me. She seemed to be in a rush to get back to watching the game on her phone so I left instead. I took my kids to Marble Slab instead.
Jyo G
Staff here is so arrogant, that they dont even respond to the customers with courtesy.
Atmosphere: 3
Food: 1
Service: 1
Edward Zanfir
went to order here an acai bowl and and they definetly had them we come here often we were deciding on what to gwt and the darker skined bigger lady with short hair have us attidude right off the rip,and was really rude told us you either irder or dont and when i said i was gonna order she started taking the order very rudley then decided to say you know what theres no acai bowls and didnt take the order if i could give a 0 i would its very unprofesional.
Alex J
Why there menu price different from price they actually charged me? I asked and cashier, lady says menu price wrong and that's it. No explanations before ordering...not a well run business.
Sadly I had the same experience as another customer. The mall had just opened. I arrived to order a smoothie and one Acai bowl at 11:15 am. The attendant left a sign to say will return restroom break. We waited 20 minutes for her to say she is only making smoothies. She seemed upset and not happy to be at work. No customer service at all. This is the second time we visited this location with the employee displaying the same.
Atmosphere: 1
Food: 5
Service: 1
This place closes 15 min before closing time. Poor customer service too!
Employees were very rude. We waited until they opened and got a “just get them out of here” with an eye roll. Not a good look for Jamba.
Atmosphere: 3
Food: 3
Service: 1
Similiar to other recent reviews sat for ten+ minutes waiting for someone to man the booth while they were open. No one appeared
Ran out of fruits to make bowls? Seriously!?!?
I ordered a strawberry wild at this place, I loved the customer service Jordan had provided, he had recommended me a chunky strawberry bowl and was very friendly and attentive. The food was amazing as well as the drink. Overall I will absolutely come again 🩵
Atmosphere: 4
Food: 5
Service: 5
I ordered a medium açai antioxidant, which should be nine dollars plus tax, but I was charged closer to 14. Not sure if they applied a tip without me knowing or what, but this was very disappointing and not upfront with the pricing in their menu
Stopped by today Monday March 9, around 5:30 and was told by a guy that they were currently “closed” and that it would take 20 minutes to re stock. We then continued to walk around the mall to let time pass and continued to go back after 30 minutes hoping they would be open. By the time we got back there were two workers being the same guy and a girl with orange hair. We asked if they were open and she said they were “closed” once again for “restocking” and that it would take 30 minutes. This is the worst customer service yall, have hired the laziest people i see why this location has the least amount of stars. I do not recommend wasting your time or giving your money to these people.
I was pleasantly surprised by how refreshing and natural this smoothie tasted. The flavors were vibrant and stood out far more than what you get at competing places like Smoothie King. The Mango, in particular, was thick, creamy, and bursting with real fruit flavor—nothing artificial or watered down. It honestly tasted like something you’d make at home with fresh ingredients.
While the price is a bit on the higher side—about $6 for a small—it really feels like you’re getting your money’s worth. The quality of the ingredients and the richness of the flavors make it worth the splurge, especially if you’re looking for a treat that actually tastes healthy.
I also appreciated how organized the ordering system was, which meant I didn’t have to wait long for my drink. The staff seemed efficient and friendly, making the whole experience even better. Cheers to finding a smoothie spot that delivers on both taste and service!
Atmosphere: 3
Food: 3
Service: 3
No care for the customers. They just kept talking to each other.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I frequent Jamba Juice often and this is my favorite location because of excellent service. The manager, Shai and all the various employees are friendly, professional, and hospitable. Awesome staff and food!
Atmosphere: 5
Food: 5
Service: 5
The workers at this location inside of the galleria mall lacked so much class. I walked up to the register to place orders for 2 of my daughters. The worker at the cash register did not acknowledge me because she had her phone out watching what looked like a football game along with the other workers. I stood there for a couple of seconds until she finally looked up at me. She seemed to be in a rush to get back to watching the game on her phone so I left instead. I took my kids to Marble Slab instead.
Staff here is so arrogant, that they dont even respond to the customers with courtesy.
Atmosphere: 3
Food: 1
Service: 1
went to order here an acai bowl and and they definetly had them we come here often we were deciding on what to gwt and the darker skined bigger lady with short hair have us attidude right off the rip,and was really rude told us you either irder or dont and when i said i was gonna order she started taking the order very rudley then decided to say you know what theres no acai bowls and didnt take the order if i could give a 0 i would its very unprofesional.
Why there menu price different from price they actually charged me? I asked and cashier, lady says menu price wrong and that's it. No explanations before ordering...not a well run business.
Atmosphere: 1
Food: 1
Service: 1
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