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“Do i even need to say why this place is five stars
Parking: Lots of spots that are close to he building.
Kid-friendliness: There is a little play area and the staff are friendly. The kids meals come with cute little toys that can be exchanged for ice cream.“
“I need to take a moment to praise Eli if anyone from the storefront or him see this I hope I spelled your name, right But I just wanted to say you are amazing and serve with so well. I had an order given to me wrong and was in a bind with dinner for my mom and you were so sweet and kind and fixed the problem right away!! Thank you thank you thank you you saved dinner at my house“
“Went for a bite to eat and snagged a photo with the person in the cow costume with the wife thanks to a great manager. She also went above and beyond when I mentioned it was my wife’s birthday with a free dessert to turn her day around. 10/10 customer service 🙌🏻“
“I got the garden/market salad with grilled chicken, the chicken soup, a cookies and cream shake, and an ice cream cup. My food came out which was of course hot and tasted awesome. The shake was just right and the staff were nice about me taking my time to order :)“
“I do not know if I was just that hungry or if the sandwich was that good but the grilled chicken sandwich really hit the spot. They do not take cards at the register, you have to use the Grub Hub kiosk. This restaurant is in a cozy spacious joint food court on UTEP's campus.“
“The workers are super super friendly, the bread is delicious, the chicken is delicious, but it lacks mayonnaise or something like sauce but hey, if they always carry it, they didn't offer me
Parking: Inside the square there are many places“
“Ive never been the biggest fan of this franchise’s food. The ice coffees always come in a standard size, small. The customer service is always top at this location. Its probably the fastest location I have visited, even with a line. But the lines are never outrageous like you get at most Chik-fil-A’s“
“Today, on August 28, 2024, I had an unfortunate experience at the Chick-fil-A East Lake Horizon City location. They forgot the eight-piece nuggets in my meal and also made my drink incorrectly. It was a great inconvenience to have to drive back to the store. However, I must commend the manager, Abe, who greatly assisted me in resolving the issues. He replaced the food and handled the situation professionally. While this Chick-fil-A has made mistakes in the past, I appreciate the effort made by Abe. Because of Abe I'm willing to give them another shot. I'm writing this review in hopes that they can improve their performance and services moving forward. I’m giving the store a 4 star review but Abe gets a 5 star review.“
“Nothing but great experiences here at Chick-fil-A. The orders always are correct. The play room always keeps the kids occupied having fun. It is just an awesome place overall for the family to go to.
Wheelchair accessibility: Handicap parking right up front. Ramps for the wheel chairs.“
“Super grateful to the management of this store. Recently, they got an order wrong. I must have spoke with the wrong person on the phone, because they didn’t have record of me calling in, but they still honored replacing my order since it was incorrect the day before. Thanks!“