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“Do i even need to say why this place is five stars
Parking: Lots of spots that are close to he building.
Kid-friendliness: There is a little play area and the staff are friendly. The kids meals come with cute little toys that can be exchanged for ice cream.“
“Can't say enough good about the place. Always clean, attentive, courteous, friendly and accommodating. Food is consistently good and out fairly quickly regardless of the time of day and traffic. Enjoy the game nights, theme nights and pictures with Santa which is became a family tradition.“
“Same consistency you’d expect from CFA. Employees were all very polite and restaurant was clean. Raul was circulating around the dining area and was an absolute pleasure! He was smiling the entire time and checked in on us several times. He’s a great ambassador for CFA!“
“10/10. I rarely eat Chick-fil-A but I decided to go get some. To my surprise, I was met with excellent food, customer service, and an inviting atmosphere. I would specifically like to highlight Leah. She went above and beyond to make sure I had an enjoyable experience. Her kindness and good humor radiated my day like sunshine and made everything memorable. After this positive encounter, I will keep supporting this location in hopes that it never changes.“
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“It was my first visit there. I had been given a gift card and decided to use it to get my dinner that night. When I arrived, Brooklynn, stopped the task she was doing, and greeted me with a smile and cheerful attitude. She was clean in appearance, friendly and very helpful. When I explained that I had planned on using the digital gift card but was unfamiliar on how to do it, she didn't make me feel like an idiot. She handled everything smoothly and quickly. She even stopped to chat for a moment while my order was being prepared. I have a client/patient that lives just down the street from this store/restaurant. Because of Brooklynn's enthusiastic personality, I will be stopping in again when I've had a long shift and don't wish to cook. Kudos to Chick-fil-A for having the foresight to hiring this excellent employee who is a great asset to the company.“
“Jairo is THE best, so kind. He’s always there when I visit, and he always has a bright smile and is happy to help!!! Food is always good, if you don’t want to wait then use the app and order with time. Great location, especially for one as busy as they are. Jorge is also very kind and patient. Food service is an under appreciated job, thank you for your excellent customer service.“
“Outstanding service. They come to your table to: bring your food, ask if everything is okay & see if you need anything else, refill your drinks, and collect your tray when you're done. Very clean. Everyone is smiling. We need one of these in Alamogordo, NM.“
“Today, on August 28, 2024, I had an unfortunate experience at the Chick-fil-A East Lake Horizon City location. They forgot the eight-piece nuggets in my meal and also made my drink incorrectly. It was a great inconvenience to have to drive back to the store. However, I must commend the manager, Abe, who greatly assisted me in resolving the issues. He replaced the food and handled the situation professionally. While this Chick-fil-A has made mistakes in the past, I appreciate the effort made by Abe. Because of Abe I'm willing to give them another shot. I'm writing this review in hopes that they can improve their performance and services moving forward. I’m giving the store a 4 star review but Abe gets a 5 star review.“
“My experience was great the cashier was friendly and very informative made sure i got what and how i wanted my order. Served with a smile and yes mam I was very impressed with his service. SHOUT OUT TO CARLOS the CASHIER FOR SUCH A GREAT JOB! Chick fillet on airway blvd el paso tx 10:30 am“
“Super grateful to the management of this store. Recently, they got an order wrong. I must have spoke with the wrong person on the phone, because they didn’t have record of me calling in, but they still honored replacing my order since it was incorrect the day before. Thanks!“