Chick-fil-A in El Paso

“Super grateful to the management of this store. Recently, they got an order wrong. I must have spoke with the wrong person on the phone, because they didn’t have record of me calling in, but they still honored replacing my order since it was incorrect the day before. Thanks!“

“JD helped us out and was very attentive to us. He made our Friday night and I believe is the embodiment of what Chick-fil-A is. He was even cracking jokes and talking to us about Star Wars and whatnot. (I was wearing a Darth Vader shirt)That kid deserves a raise!
A+++ service!“

“place an order this morning with Chick-fil-A and some of the things that I ordered weren’t in season anymore. My driver tried contacting me, but I wasn’t near my phone so he wrote me a note apologizing for the inconvenience and what he switched my drink with and on top of that gave me extra sauce of what I ordered if I could, I would’ve tipped this man even more“

“Can't say enough good about the place. Always clean, attentive, courteous, friendly and accommodating. Food is consistently good and out fairly quickly regardless of the time of day and traffic. Enjoy the game nights, theme nights and pictures with Santa which is became a family tradition.“

“The kindest staff ever. I'm a doordash driver and I'm frequently here, but yesterday I was having car issues. A staff member from here ran over to check on me when he saw me with my hood open and smoke pouring out.

Edit: Today, when I was waiting on the restaurant to finish my customers order, it began raining HARD. What did they do? The manager grabbed an umbrella and tried his hardest to help keep the food and I dry. Walked me all the way to my car. I ended up soaked but the customers food was dry! Absolutely incredible staff at this location.“

“The service is amazing! The workers are quick and nice, but I'd love to highlight how amazing the managers are. Im not sure whether they are managers or not, but there was a woman dressed nicely named Joy walking around giving everyone their food and had such a kind, sweet personality. She told us to let her know if we need refills and gave my 6 year old some coloring pages and a cow hat, she was amazing! I also had a great experience the last time I came with the operator who was so friendly and quick with everything!“

“Chick-Fil-A brings a vibrant, high-energy dose of classic fast-casual comfort straight to El Paso. The bustling, modern neighborhood favorite pairs a bright, family-friendly dining room with an exceptionally fast and efficient multi-lane drive-thru. The kitchen delivers heavy-hitting flavor, pairing iconic hand-breaded chicken sandwiches and golden waffle fries with signature Chick-fil-A sauce, fresh lemonades, and thick milkshakes.“

“(Zoe) was absolutely amazing! She was at the register and understood my order right away. She was super friendly, patient, understanding, and had a great attitude the whole time. She kept a smile on her face and made everything feel easy and comfortable. You can tell she genuinely cares about giving customers a great experience. She honestly deserves more than 5 stars, and I really hope she gets recognized for how great she is at her job. (Zoe) definitely made my visit to Chick-fil-A way better. I’ll definitely be coming back!“

“Food is always fresh, the chicken burgers and breaded nuggets and fries are always fresh and tasty. The Mac & cheese is great! The drive thru Reps are professional and friendly. We always order an ice cream 🍦 cone, delicious! Our dining in or pick up orders are always a nice and pleasant experience.“

“I want to mention Andrea. Today I was having an extremely hard day and, honestly, I couldn’t hold back my tears while ordering my food\. I was going through some personal things and was having a really difficult moment.

Andrea was incredibly warm, and comforting.She took my order with genuine kindness and even added a cookie for me I know that may seem like a small gesture, but in that moment, it meant SO much to me. It genuinely made my day a little brighter when I really needed it.

I really hope her management sees this and recognizes Andrea for the kind of employee she is Employees like her are what make Chick-fil
A special. You never know what someone is going through, and her kindness made a bigger impact on me than she probably realizes“