Domino's Pizza in El Paso

“I am amazed at the consistent great quality of service this location provides. They always have a great attitude and are polite and attentive toward customers. On Halloween they had soo many orders and even then they were helpful and polite at all times….“

“I came in 6:14 PM on Friday. Very busy, they did have to remake my pizza only due to their quality control, where one pizza did not look up to their standard. They were polite and quick with their fix. I see they are trying to be better and this shift should be recognized for their professionalism. Thank you.“

“I really love this location, they never get my order wrong, burn it, delay it or anything. My ONLY grievance is the chicken wings (but let's be honest, what pizza place has good wings lol). And my food always arrives hot when delivered! Thank you team!“

“Thank you MIA! My delivery driver kindly explained to me they made an error in the size of pizza I ordered so I received an additional pizza! That is the kindest gesture and I appreciate it! And it was absolutely DELICIOUS! Thanks again MIA!“

“I have ordered from this place several times and their pizza is good and the customer service is excellent. I never really ran into any issues. I had one problem with an item missing from the order but that was the apps fault. I ordered the cheesy bread last night and it had a single jalapeño on the top but it wasn’t a big deal because it was still good. It just made me laugh when i saw it.“

“I had an experience with Domino’s that really impressed me. We ordered pizzas for our kids while we were out, but I accidentally entered the wrong house number in the delivery address (our neighbor’s instead of ours). Because of my mistake, the pizzas couldn’t be delivered and by the time we realized what happened, the store had already closed.

The next day I called the store, explained the situation, and fully expected that the loss would be on me since it was my error. Instead, the team went above and beyond. They not only made the pizzas again and delivered them, but they even included an extra dessert for the kids.

That level of customer service is rare these days. They didn’t have to do that, but they chose to take care of us anyway. My kids were thrilled, and they definitely earned a very loyal customer.

Thank you to the team for turning a simple mistake into a great experience.“

“I placed a pick up order and unfortunately received a wrong item. I went in to see if they could fix it and they did! Adriel was very nice and attentive while I was waiting and Pedro, who re-do my order added in a little sweet treat for the inconvenience. Overall it was a very pleasant experience and I just wanted to give a shout to to both of those workers who made my experience better! I will be returning in the near future :))“

“Grabbed some pizza from Domino’s and it hit the spot. Everything was fresh when it arrived, and the order was prepared just the way I expected. The staff were pleasant and the whole experience was quick and easy. Definitely convenient when I’m craving pizza.“

“Due to high winds we wernt able tonplace our order on-line and had to call it in for delivery. We placed an order on Wednesday evening and the driver failed to hand off the food to us leaving it out in the wind and cold without ringing the door bell or advising us the order had arrived. A complete failure on his part as the food was ruined.

After speaking with Tury the store manager, he resolved our issue and took accountability while sharing his next steps for trraining the team member to prevent a similar issue from happening again. He did a great job making me feel like he really cares about his job, their reputation and customer satisfaction. By far best interaction! Keep up the great work Tury.“

“I always get my Domino's at the Kern Place location on Mesa because it's close by and they make it the way I like it. But somehow there was a mix-up and my order wasn't sent to the Domino's a straight half mile away but instead sent to the Delta location about six complicated miles away. I found this out when I showed up to pick up my pizza on Mesa at the time it was supposed to be ready, so by the time I got to the Delta location it had been sitting in the heat box for about half an hour and was cold and an hour old by the time I got home. The Delta location did an ok job except they didn't really make it the way I like it which is with lots of sauce (I did request extra). I found the thick crust handmade pizza to be dry and a little flat as if the dough had not properly risen. Plus I had to heat it up so it wasn't at its best. Not this location's fault, but still disappointing.“

“Waited 20 minutes just for this? Absolutely worth it. Didn’t even taste like a typical pizza—instead it had this super light, crispy texture that honestly reminded me of a perfectly baked cracker in the best way possible. A unique twist that really stood out.“

“Not a lot of places to sit, but the food was great and I know its a small building so they have to make do with the size they have. If you have younger kids they have steps and a clear glass so you can watch them make the food. They do have a password for their bathroom, don't remember the code. The reason it was loud was because it was just after the BTS concert and that's also why their was a lot of people and why I got take-out“