McDonald's
$ • Fast FoodAbout McDonald's
McDonald's Reviews
32 ratings
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Anna was amazing and sweet I love coming to this location they’re always so nice 💕
The app didn't order from my favorite location on my way home. So i had to backtrack.
I order the same special request hot and spicy every time we go. They’ve messed it up over and over. The GM had them fix it the second time because they put tomatoes on it. This time they put ketchup on it. It’s literally no lettuce, cheese, bacon, and mustard it is not that hard. It’s the same thing OVER AND OVER. Ive never had a McDonald’s mess it up this many times especially as a regular.
Hours
| Monday | 5AM - 1AM |
| Tuesday | 5AM - 1AM |
| Wednesday | 5AM - 1AM |
| Thursday | 5AM - 1AM |
| Friday | 5AM - 1AM |
| Saturday | 5AM - 1AM |
| Sunday | 5AM - 1AM |
McDonald's is a popular restaurant that offers a variety of fast food options. Customers appreciate the food quality, with many praising the meals as perfect and better than at other locations, especially those near Irvin High School. However, some recurring issues with order accuracy have been reported. One customer repeatedly requested a hot and spicy meal with specific ingredients but experienced multiple mistakes, such as ketchup and tomatoes being added despite clear instructions. These repeated errors highlight the importance of careful order preparation, especially for regular customers.
Service quality varies across locations. Some customers have experienced excellent service from staff members like manager Kathy and employee Sandrine, who are praised for their helpfulness, politeness, and positive attitude. Sandrine, in particular, is recognized for her helpfulness, including assisting with seating for wheelchair users. Such attentive service makes dining experiences enjoyable and memorable.
On the other hand, the store's infrastructure and policies can present challenges. During a busy opening day, the narrow layout and strict policies—such as a 30-minute dining limit and a ban on backpacks—created some discomfort. Accessibility issues were noted, especially for wheelchair users, due to non-automatic doors and limited space. While the parking and restrooms are accessible, the shared beverage fountain and restricted cash transactions at some machines caused delays. Customers are advised to use drive-thru services for convenience, especially during busy times.
Overall, McDonald's offers tasty food and friendly service at some locations, but customers should be aware of potential order mistakes and accessibility limitations.