Papa John's in El Paso

“I decided to give Papa John’s another try after having a bad experience years ago, and I’m really glad I did! My wife and I had a great experience. The staff was friendly, professional, and quick to help, and the food was really good. I also have to mention the young man making the food. He looked so young I honestly did a double take 😂, but he was doing a great job and clearly knew what he was doing. It was nice to see someone who looked so young working hard and doing their job well. Thank you to the entire Papa John’s team for such a great experience. 🍕👏“

“I really think that kindness and respect is everything in a Restaurant.. I had a little bad experience in my Pizza.. I went the next day to explain the main manager.. and both managers were very polite and kind.. I got some wings instead of the New Pizza and gave me soda too! Thank you guys you really make a difference.. ✌️✌️✌️✅“

“They looked a tad swamped today they were able to handle my order and get me timely manner the staff is awesome, friendly and extra kudos to the tall girl with black shirt and with the visor she greeted me with a smile and smile never faltered till the end. Great customer service!“

“⭐️⭐️⭐️⭐️⭐️
Papá Johnstown Pizza is top-notch! The customer service here is absolutely outstanding — friendly, fast, and always welcoming. They make you feel like family the moment you walk in. The pizza is fresh, hot, and delicious every time. Whether you’re grabbing a quick slice or ordering for the whole family, they never disappoint. Highly recommend this spot if you’re craving great pizza with even better service! 🍕👏“

“Giving five stars not because of pizza (which from Papas is always a solid 3) but because of great customer service today from manager. He called me immediately after placing online order to lmk they were out of GF crust and took care of canceling my order.
I immediately placed a 2nd order using a different special code since we couldn't order GF and it arrived very quickly and nice and hot.“

“My two large two topping pizzas came out perfect!!! I custom ordered them and the girl working by herself at the time really did an outstanding job! It’s been a long time since my order hasn’t been ruined so I’m very happy with today’s results with the food and customer service!!!!“

“Waited 3 hours for a order to find out it was given to someone else was a bit frustrating but Lillian I believe is how you spell it was able to assist me and re made the order super quick I appreciate her friendliness and professionalism as she was still able to help me out thank you Lillian 🙏🏽“