“I came in with my two kids. I placed a slightly complicated order and the employee made a mistake. When he realized it he went above and beyond to make it right. He let us keep the extra ice cream and charged us for just one kids cup. I read other reviews but they've earned my business for a while because I can't remember the last time I had customer service that was apologetic, sincere and overly customer first.“
“Wow. I do not even know how to express my joy with the service that Robert gave me. Robert went over the top, providing me with answers to all questions and inquiries I had with the different flavors, provided me with many samples, and always kept a positive attitude. On top of all of that, he did so in a timely manner, allowing me and my family to leave happy. If you ever come to Baskin-Robbins, make sure you ask for Robert.😁😁“