Great American Cookies
$$$$ β’ Ice Cream, Bakery, Custom CakesAbout Great American Cookies
Great American Cookies Reviews
56 ratings
Share your opinion about Great American Cookies
Went in today to get a slice of cookie cake and the worker was so kind and welcoming! very good customer service great young guy.
Yummy flavors and a warm customer service
This location was perfect for me! Ordering online was easy, and I was able to select exactly what I wanted without any difficulty. My order was ready right on time, and the young lady who assisted me was friendly, courteous, and very helpful. She even took the time to show me the design before I left to make sure I was completely happy with the final result. Excellent experience!
Hours
| Monday | 12 - 9PM |
| Tuesday | 12 - 9PM |
| Wednesday | 12 - 9PM |
| Thursday | 12 - 9PM |
| Friday | 12 - 10PM |
| Saturday | 12 - 10PM |
| Sunday | 12 - 9PM |
Great American Cookies is a popular destination for sweet treats. The restaurant is known for its delectable cookie cakes and excellent customer service. Customers can enjoy a variety of ice cream flavors, including non-fat and non-dairy options, with a range of toppings. The staff are generally efficient and pleasant, providing a satisfying experience for visitors. Customers often praise the large portions, with one mentioning that the ice cream cone was so big it took three days to finish, and they also enjoy the cookie sandwich to go. The staff are accommodating, sometimes teaching new employees, and are friendly and welcoming, making sure everyone leaves happy. Visitors appreciate the cozy atmosphere and the chance to sit down or take their treats "to-go."
The restaurant has recently teamed up with Marble Slab at the Flower Mound location, offering the best ice cream desserts. Customers can now order ahead to skip the line. The restaurant also features the popular Great American Cookie Cakes that everyone grew up with, and they did an amazing job on a custom cookie cake for a customer's husband's birthday.
The customer service is excellent, with a woman who answered the phone being extremely nice and happy to help even late in the day. Customers highly recommend this place for every person with a sweet tooth, praising the great cookies, including the sugar cookie with colorful sugar crystals, and the convenient ice cream and cookies combination. The overall experience is described as fabulous, with the restaurant being super clean.